Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Dineh Ben

Phoenix,AZ

Summary

Proven track record in enhancing customer satisfaction and teamwork, demonstrated through a successful tenure at Sephora where upselling strategies boosted sales revenue. Skilled in customer service and time management, adept at driving results through collaboration and problem-solving. Achieved high environments, showcasing adaptability and a commitment to excellence.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Crew Member

McDonalds
05.2024 - 09.2024
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Worked well with teammates and accepted coaching from management team.

Line Cook

Portillos
11.2023 - 03.2024
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.

Freelancer

Workwhile
10.2022 - 03.2024
  • Enhanced client satisfaction by delivering high-quality work within deadlines.
  • Analyzed user feedback to gather input and identify areas required for improvement.
  • Managed multiple projects simultaneously while maintaining a high level of attention to detail and organization.

Beauty Advisor

Sephora
11.2022 - 06.2023
  • Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
  • Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
  • Processed payments, entering sales in register for prompt customer service.
  • Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
  • Collaborated with team members to achieve monthly sales targets and ensure smooth store operations.

Food and Beverage Server

Desert Diamond Casino
10.2021 - 10.2022

Sales Associate

GAP
10.2018 - 07.2019
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Education

Associate Of Arts And Sciences - Anthropology

Tohono O'odham Community College
Sells, AZ

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-Solving

Certification

Food handlers card

Timeline

Crew Member

McDonalds
05.2024 - 09.2024

Line Cook

Portillos
11.2023 - 03.2024

Beauty Advisor

Sephora
11.2022 - 06.2023

Freelancer

Workwhile
10.2022 - 03.2024

Food and Beverage Server

Desert Diamond Casino
10.2021 - 10.2022

Sales Associate

GAP
10.2018 - 07.2019

Associate Of Arts And Sciences - Anthropology

Tohono O'odham Community College
Dineh Ben