Dione Davis

To obtain this position by using my knowledge of the maintenance of grocery stores, banking skills, customer service experience, sales and phone operating experience. Working in customer service for over 20 years and also supervising in stores as well. Working in the court system I’m able to maintain a level head in any situations.

• Skills Customer Service
• Provided customer service for banking customers
• Answered over 200 calls a day
• Used telephone and email skills to provide information on checking, savings, and certified deposit account
• Recognized for excellent customer service as a phone banker in 2011, was then able to provide front desk customer service for company
• Ability to multi-task, answering emails taking inbound calls and redirecting if needed
• Computer & Office skills
• Used systematics databases to work on multiple screens at one time while taking inbound calls
• Microsoft word to issue out emails to customers
• Typing speed: 40 WPM
• Gained experience with answering calls, emails and effective use of copier and fax machines