Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Dionna Ruhe

Summary

Dynamic and dedicated professional with extensive experience in customer service at Chipotle Grill. Proven ability to multitask and maintain high standards of cleanliness while training new team members. Strong cash handling skills combined with a commitment to teamwork and collaboration, ensuring an exceptional dining experience for all guests.

Diligent with solid background in team-based operations and customer service. Consistently contributed to smooth workflow and enhanced guest experiences. Demonstrated reliability and effective communication skills.

Overview

4
4
years of professional experience

Work History

Crew Member

Noodles and Company
09.2024 - Current
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Assisted other team members to achieve goals.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Enhanced team productivity by maintaining a clean and organized workspace for crew members.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Operated cash register to ring up final bill and process various forms of payment.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Ensured accurate order fulfillment with diligent attention to details while assembling meals.

Crew Member

Chipotle Grill
04.2024 - 01.2025
  • Worked front counter, online orders and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Assisted other team members to achieve goals.
  • Trained new team members on procedures, customer service, and sales techniques.

Cashier/Barista

Deviant Donuts
06.2023 - 12.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash and credit card transactions with excellent accuracy levels.
  • Opened and closed store.
  • Restocked as needed.
  • Maintained clean work space.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Cashier/Barista

Mystic Market
11.2022 - 06.2023
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Promoted store promotions and incentive programs to increase overall sales revenue.

Crew Member

Chipotle Grill
07.2021 - 09.2022
  • Worked front counter, online orders and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Assisted other team members to achieve goals.
  • Trained new team members on procedures.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Ensured accurate order fulfillment with diligent attention to details while assembling meals.

Education

One Year - Criminal Justice

Clarks Summit University
Pennsylvania
01-2021

No Degree - Bible Studies

Word of Life Bible Institute
New York
01-2020

High School Diploma -

Home School
Afton, NY
01-2019

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • Cash handling
  • Taking orders
  • Cleaning and sanitizing
  • Integrity and honesty
  • Safety awareness
  • Food preparation
  • Heavy lifting
  • Store opening and closing

Interests

  • I am going to school to be a dog trainer!
  • Acting and Theater
  • Playing Sports
  • Participate in local theater productions, enhancing my public speaking and teamwork skills
  • Yoga
  • Reading
  • Interior Design
  • Drawing and Painting
  • I like trying new recipes and food trends
  • DIY and Home Improvement
  • Baking
  • Cooking
  • I like working with my hands and fixing things

Timeline

Crew Member

Noodles and Company
09.2024 - Current

Crew Member

Chipotle Grill
04.2024 - 01.2025

Cashier/Barista

Deviant Donuts
06.2023 - 12.2023

Cashier/Barista

Mystic Market
11.2022 - 06.2023

Crew Member

Chipotle Grill
07.2021 - 09.2022

One Year - Criminal Justice

Clarks Summit University

No Degree - Bible Studies

Word of Life Bible Institute

High School Diploma -

Home School
Dionna Ruhe