Divion Johnson

• Maintained stock of items, cleanliness, organization, and provided excellent customer service.
• Trained new employees on overall company and department-specific policies and procedures.
• Managed team of Number employees, delegated tasks and held each employee accountable for completing assignments.
• Conducted performance evaluations for employees, providing constructive feedback and identifying opportunities for growth or improvement.
• Handled cash register, returns, and refunds.
• Promoted culture focused on encouraging staff to develop skills and abilities.

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

• Escalated problems or complaints to relevant supervisor or manager for resolution.

• Help assist customers with orders and providing excellent customer service

• Operated cash register to ring up final bill and process various forms of payment.