Doaa Hamdouni
Saint Joseph,Missouri
Summary
Student with extensive experience in customer service and healthcare assistance. Proven ability to lead and contribute to community initiatives. Strong commitment to continuous learning and service excellence.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Guest Service Representative
Nothing Bundt Cakes
Saint Joseph, Missouri
11.2025 - Current
- Maintained cleanliness and organization of guest service area, enhancing overall guest experience.
- Welcomed guests, conducted informative tours, assisted with phone orders, and efficiently managed transactions.
- Demonstrated comprehensive product knowledge to support upselling and promotions.
- Operated POS systems and balanced cash drawer while ensuring accurate inventory management for bakery operations.
Health Care Assistant
Hillyard Technical Center
Saint Joseph, Missouri
08.2025 - Current
- Reported patient condition changes to nursing staff, facilitating timely interventions.
- Assisted patients with activities of daily living, including bathing, dressing, and feeding.
- Practiced safe patient lifting techniques and proper body mechanics.
- Recorded vital signs accurately, including blood pressure, pulse, and temperature.
- Maintained professionalism and patient confidentiality, ensuring adherence to ethical standards.
- Developed clear verbal and written communication with patients, families, and healthcare team to enhance care coordination.
Lead Barista
Scooter's Coffee
Saint Joseph, Missouri
07.2025 - Current
- Processed customer transactions with accuracy and efficiency, ensuring a smooth checkout experience.
- Balanced cash register at shift's end, verifying all transactions and cash totals.
- Prepared and served coffee, espresso drinks, blended coffees, and teas.
- Managed daily morning rush of customers with efficient, levelheaded service.
- Maintained clean work environment by wiping down counters and cleaning floors.
- Greeted customers and took beverage orders while providing personalized recommendations to enhance customer satisfaction.
Online Order Filling Associate
Walmart
Saint Joseph, Missouri
01.2025 - 07.2025
- Collaborated with team members to streamline order fulfillment process, resulting in improved customer satisfaction.
- Stocked shelves with merchandise, maintaining neat and orderly product displays to enhance shopping experience.
- Assisted customers with online grocery orders, providing prompt answers to questions and ensuring a smooth ordering process.
Cashier
Five Guys Restaurant
Saint Joseph, Missouri
05.2024 - 08.2024
- Maintained cleanliness and organization of checkout area to enhance customer satisfaction.
- Prepared food, including fries, meat, vegetables, sauces, and milkshakes.
- Organized checkout area to streamline customer interactions.
Education
High School Diploma -
Central High School
Saint Joseph, MO05-2026
Skills
- Customer service
- Effective communication
- Team collaboration
- Problem solving
- Cash handling
- Time management
- Attention to detail
- Advanced coding skills
- Leadership and public speaking
- Organizational skills
- Social media marketing
- Documentation and charting
Languages
Arabic
Native/ Bilingual
Berber
Native/ Bilingual
French
Native/ Bilingual
English
Native/ Bilingual
Spanish
Limited
Certification
CPR/ AED Certified
Accomplishments
Placed 3rd at FBLA State: Website Design, Nationals Competitor
Affiliations
Medical Minds Club: Promoting health awareness, youth education, research & service.
Founder |President|
Founded a club of 20+ members; organized 5+ speaker events; connected peers with 10+ health professionals; led 3 care drives for shelters in the community; taught 30+ youth healthcare basics.
Founder |President|
Founded a club of 20+ members; organized 5+ speaker events; connected peers with 10+ health professionals; led 3 care drives for shelters in the community; taught 30+ youth healthcare basics.
Timeline
Guest Service Representative
Nothing Bundt Cakes
11.2025 - Current
Health Care Assistant
Hillyard Technical Center
08.2025 - Current
Lead Barista
Scooter's Coffee
07.2025 - Current
Online Order Filling Associate
Walmart
01.2025 - 07.2025
Cashier
Five Guys Restaurant
05.2024 - 08.2024
High School Diploma -
Central High School