Summary
Overview
Work History
Education
Skills
Certification
Projects/Hands on Virtual Labs
Timeline
Generic

Dodge Johnston

Fayetteville,NC

Summary

An extremely highly determined, collaborative problem solver who passionately pursues solutions while striving to build and maintain positive relations, aim at seeking new challenges and opportunities to contribute to the growth and success of a company, as well as broadening experience. Hardworking Shift Leader gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Shift Leader

Wiener Works
03.2023 - 06.2024
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.

Education

High School Diploma -

Terry Sanford High School
Fayetteville, NC
06.2024

Skills

  • Customer Service
  • Active Listening
  • Problem Resolution
  • Remote System Analysis
  • Hardware Repair
  • Issue Resolution
  • Software Updates
  • Network Troubleshooting
  • Virtual Labs(Virtualbox, VMware)
  • Basic Command line functions
  • Active Directory
  • Network Protocols and concepts (TCP/ IP, UDP, VPN, NFS, etc,),

Certification

  • CompTIA A+ - [Exam date: August 2024]
  • CompTIA Security+ - [In Progress]

Projects/Hands on Virtual Labs

  • Configure and manage Windows 11
    Configure Static IP Addresses
    -Navigate and change registry keys and value
    -Navigate folders using the UNC
    -Map network drives
    -Navigate Task Manager
    -RDP
    -Patch Windows using Windows Update
  • Use Command Prompt in Windows
  • Configure and manage permissions for Windows files, folders, and shares
  • Utilize remote support tools
  • Create basic Batch scripts
  • Create basic Powershell scripts
  • Install hardware on desktop computers and/or laptops
  • Install, configure, and manage network printers
  • Deployed and configured VirtualBox and RDP for practical applications
  • Added windows 11 to client machines
  • Created and modified Active Directory template user accounts

Timeline

Shift Leader

Wiener Works
03.2023 - 06.2024

High School Diploma -

Terry Sanford High School

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Dodge Johnston