Dolores Millan Trujillo
McDonald's
Minneapolis,MN
2
Languages
1
Certification
4
years of professional experience
Dedicated professional with strong customer service skills. Proven ability to multitask and ensure satisfaction in fast-paced environments. Ready to contribute to a dynamic team.
Developed strong communication and teamwork skills in fast-paced, customer-focused environment. Expertise in delivering excellent customer service and maintaining organized workspaces. Seeking to transition into new field, leveraging these skills to contribute effectively to new team and environment.
Dedicated crew member with exceptional customer service skills and a strong focus on teamwork. Known for multitasking and organization in fast-paced environments, committed to enhancing customer satisfaction and operational efficiency.
Work History
Crew Member
1 Year 9 Months- Provided exceptional customer service in fast-paced environment, ensuring positive dining experiences.
- Assisted team members during peak hours, enhancing overall workflow and service speed.
- Handled cash transactions accurately, ensuring compliance with company policies and procedures.
- Adapted quickly to changing priorities, demonstrating flexibility in high-pressure situations.
- Supported training of new crew members, sharing best practices for operational efficiency.
- Recorded customer orders accurately at the point of sale, prepared meals, and collected payments.
- Managed front counter operations, greeting customers and processing transactions, drive-thru and other areas.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked with team to ensure timely order completion.
- Performed thorough cleaning of dining and kitchen areas to uphold hygiene standards. and maintained all areas of restaurant to promote clean image.
- Improved customer satisfaction by providing friendly and efficient service at the register.
Babysitter
3 Years 7 Months- Developed personalized care plans to meet individual needs of children.
- Organized educational games enhancing cognitive development and social skills.
- Implemented effective discipline strategies promoting positive behavior and conflict resolution.
- Supervised children's activities, ensuring safety and engagement during playtime.
- Cleared and organized playroom after activities, ensuring a tidy environment for children.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Prepared healthy, age-appropriate snacks and meals.
Teacher’s Assistant
6 Months- Assisted teachers with classroom management and lesson delivery, fostering a supportive environment that increased student engagement.
- Supported the lead teacher in developing curriculum materials, ensuring alignment with state standards and educational objectives.
- Served as a positive role model for students by demonstrating professionalism, respectfulness, and an unwavering commitment to educational excellence.
- Graded assignments and tests, delivering constructive feedback to help students understand material and improve performance.
- Supported classroom activities, tutoring, and reviewing work.
- Provided timely feedback to students on their performance, enabling adjustments for continued improvement.
- Served as a positive role model for students by demonstrating professionalism, respectfulness, and an unwavering commitment to educational excellence.
- Organized and facilitated classroom activities, promoting student engagement through tutoring and collaborative work.
- Assisted in grading assignments and tests, providing feedback to help students improve their understanding. assignments and tests, providing constructive feedback to students based on results.
Education
Bachelor of Science - Mortuary Science
Skills
Customer service
Cash handling
Multitasking and organization
Time management
Sanitation practices
Attention to detail
Teamwork and collaboration
Customer engagement
Clear communication
Interpersonal skills
Interpersonal skills
Verbal communication
Team support
Store opening and closing
Supplies management
Positive company representation
Point of sale management
Certification
Spanish
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Crew Member
McDonald's
11.2024 - 08.2026Read More
Teacher’s Assistant
High School
10.2024 - 04.2025Read More
Babysitter
Self-employeed
01.2023 - 08.2026Read More
University of Minnesota
Bachelor of Science from Mortuary Science
Read More