DOLORES STOKES
Fontana,CA
Summary
Strong representative in all areas of sales and customer service representative across recruiting and account management responsibilities. Closing deals and executing quality candidates for partnerships to remain successful and multiplying.
Overview
2027
2027
years of professional experience
Work History
Sales Representative
Give Back Wireless
San Diego, CA
2024 - Current
- Daily KPI's including calls, voicemails, emails. AT&T mobility sales orders. Managed and resolved customer service inquiries via phone, email, and chat. Collaborated with cross-functional teams to identify and address project issues. Provided technical support and guidance to customers on product usage.
Recruiter
Give Back Wireless
San Diego, CA
2023 - 2024
- Screened candidates and coordinated interview schedules across hiring teams. Reviewed resumes to match qualifications and role requirements. Conducted initial phone interviews to assess fit, availability, and interest. Maintained applicant tracking records and updated candidate status throughout entire process. Assisted HR with onboarding process including drug test, background check, references.. etc
Business Development Representative
GoGuardian
El Segundo, CA
01.2021 - 01.2023
- Sourced 880k in pipeline during 1st year (SMB, MM) 924k in pipeline during 2nd year (MM, ENT STRAT) Daily KPI's of 60 cold calls/300 emails. Average 7 qualified booked meetings monthly. Maintained relationships with school districts for company reputation and future prospecting. Product training and continuously enhancing pitch. Developed proposals to pitch new business opportunities to potential clients. Utilized CRM software to track leads, manage accounts, and optimize sales performance.
Elementary School Teacher
Glendale Unified School District
Glendale, CA
2017 - 01.2021
- Created and implemented tailored curriculum to meet the needs of diverse student population. Ensured quality and excellent execution in paperwork, safety, meeting guidelines from staff members. Monitored State program budget and expenses, ensuring fiscal responsibility and accountability. Evaluated program outcomes and implemented improvements based on data analysis and feedback.
Sales Representative
24 Hour Fitness
Pasadena, CA
01.2016 - 01.2018
- Generated pipeline via door to door sales, including advertisement person, business cards and media. Daily KPI's including phone calls, voicemails and emails. Sold memberships and advised incoming customers about current promotions. Provided general customer service for incoming guests.
Education
Bachelor's Degree - Elementary Education
University of La Verne
06.2017
Skills
- Business Development
- Inbound / Outbound Sales
- Candidate Screening
- Prospecting
- Talent Sourcing Applicant Tracking Systems
- Data Analytics
- Customer Service
Affiliations
Security Director at Life Church UPCI
2021-2026
Linked In
https://www.linkedin.com/in/dolores-stokes-648544119
Timeline
Business Development Representative
GoGuardian
01.2021 - 01.2023
Sales Representative
24 Hour Fitness
01.2016 - 01.2018
Sales Representative
Give Back Wireless
2024 - Current
Recruiter
Give Back Wireless
2023 - 2024
Elementary School Teacher
Glendale Unified School District
2017 - 01.2021
Bachelor's Degree - Elementary Education
University of La Verne