Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Generic

Doloris Godfrey

Mesquite

Summary

Energetic Medical Assistant with years of experience resolving complex customer and/or patient inquiries. Proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Medical Assistant

Texas Health
07.2023 - Current
  • Communicate clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
  • Responded to patient needs through competent customer service and prompt problem-solving.
  • Managed high call volumes with exceptional professionalism, ensuring minimal wait times for patients.

Lead Medical Assistant

Five Star Infusion
07.2021 - 07.2023
  • Precepted newly hired medical assistants to train each on office procedures and important tasks
  • Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis
  • Organized charts, documents, and supplies to maintain team productivity.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.

Care Coordinator /MA

Concentra Urgent Care
03.2020 - 07.2021
  • Obtained and documented patient information to include demographics, chief complaint, review of medications and allergies
  • Assessed patient needs and connected them with appropriate resources to ensure optimal health outcomes.
  • Used company software and databases to maintain records of services performed and patient conditions.

Medical Assistant

MD Kids Pediatrics
10.2018 - 03.2020
  • Collected payments, verify insurance, and reconcile daily cash reports
  • Recorded accurate and complete patient and family history information on patients' charts
  • Performed the procedures of taking and record patient vital signs, pulse rate, temperature, blood pressure, weight, head circumference, and height, give injections or treatment as directed.

Education

Medical Assistant, Limited Scope X-Ray in Medical Assisting -

Remington College Graduate
Dallas, TX

High School Diploma -

LAKEVIEW CENTENNIAL HIGH SCHOOL
Garland, TX

Skills

  • Organizational Skills
  • Scheduling
  • Clear communication
  • Documentation
  • Case Management
  • Customer Focus

Certification

  • Medical Assistant
  • First Aid
  • CPR

Additional Information

Dean's List, Perfect Attendance

Timeline

Medical Assistant

Texas Health
07.2023 - Current

Lead Medical Assistant

Five Star Infusion
07.2021 - 07.2023

Care Coordinator /MA

Concentra Urgent Care
03.2020 - 07.2021

Medical Assistant

MD Kids Pediatrics
10.2018 - 03.2020

Medical Assistant, Limited Scope X-Ray in Medical Assisting -

Remington College Graduate

High School Diploma -

LAKEVIEW CENTENNIAL HIGH SCHOOL

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Doloris Godfrey