Dominic Zingale
Cleveland,OH
Summary
Dynamic leader with a proven track record at H&M Hennes & Mauritz, enhancing operational efficiency and sales growth. Expert in stock management and fostering team development, I excel in process optimization and customer relations. My approach combines strategic growth planning with effective communication, driving significant improvements in both staff performance and customer satisfaction.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Department Supervisor
H&M Hennes & Mauritz
Strongsville, OH/ Charlotte NC
10.2019 - Current
- Implemented strategies to increase efficiency while reducing costs.
- Established goals for each team member
- monitored progress towards those objectives
- Cash handling.
- Open and close the store.
- Office duties.
- Responded to customer inquiries and delivered appropriate information after carefully researching issues.
- Monitored inventory levels, ensuring optimal stock and minimizing waste.
Physcial Therapy Aide
NovaCare Rehabilitation / Athletico PT
Lakewood/Parma, Ohio
10.2022 - 10.2023
- Instructed patients with home care exercises to promote patient ROM and overall health.
- Applied modalities such as electrical stimulation, ultrasound, and hot and cold packs as directed.
- Observed patients during treatment to compile and evaluate data on patients' responses and progress.
- Assisted with the Physical therapist.
Sales Associate/Assistant Manager of Operations
Champs Sports
Strongsville, OH
04.2013 - 11.2019
- Collected payments and provided accurate change.
- Attended weekly team meetings to review performance goals and objectives.
- Organized stockroom shelves according to size, color or style.
- Computed purchases and received and processed cash or credit payment.
- Conducted inventories on a regular basis to track stock levels.
CNC Machine Operator
Anchor Manufacturing Group
Cleveland, Ohio
01.2016 - 01.2017
- Established and performed quality assurance duties to maintain acceptable production levels.
- Fabricated various parts using multiple machines at once.
- Worked with supervisor to debug and develop production processes and learn machine set-up skills.
Recreation Assistant/Teacher Trainer
Brooklyn Recreation Center
Brooklyn, Ohio
08.2012 - 01.2016
- Led guided tours and educational programs for visitors, enhancing their recreational experience.
- Monitored recreational areas to ensure safety and compliance with rules and regulations.
- Assisted in planning and executing special events, including holiday parties and summer camps.
- Provided exceptional customer service to participants and addressed any concerns or inquiries.
- Oversaw design, construction and upkeep of recreation facilities and areas.
- Trained and coached basketball.
Education
Associate of Applied Science - Physcial Therapy
Cuyahoga Community College
Cleveland, OH12-2023
High School Diploma -
James Ford Rhodes
Cleveland05-2015
Bachelor of Science - Education
University of Akron
Akron, OHSkills
- Stock management
- Growth planning
- POS systems operations
- Process and procedure development
- Leadership skills
- Interactive communication skills
- Staff supervision
- Sales growth
- Promotions execution
- Stockroom organization
- Customer relations
- Scheduling expertise
- Leadership
- Multi-tasking mastery
- Receiving oversight
- Problem-solving
- Time management
- Sales strategies
Certification
- Modeling Certification, John Casablancas, Columbus, Ohio
Timeline
Physcial Therapy Aide
NovaCare Rehabilitation / Athletico PT
10.2022 - 10.2023
Department Supervisor
H&M Hennes & Mauritz
10.2019 - Current
CNC Machine Operator
Anchor Manufacturing Group
01.2016 - 01.2017
Sales Associate/Assistant Manager of Operations
Champs Sports
04.2013 - 11.2019
Recreation Assistant/Teacher Trainer
Brooklyn Recreation Center
08.2012 - 01.2016
Associate of Applied Science - Physcial Therapy
Cuyahoga Community College
High School Diploma -
James Ford Rhodes
Bachelor of Science - Education
University of Akron
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