Dominick Garrett
MILWAUKEE,WI
Summary
Experienced CNA and Medical assistant with a proven track record of supporting both hands-on patient care and administrative functions. Skilled at balancing empathy-driven care with detailed coordination,scheduling, and health record management. Committed to improving patient outcomes through organization,professionalism, also a deep understanding of healthcare environments.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Medical Support Assistant
State of Wisconsin Department of Health Services
08.2024 - Current
- Coordinated patient scheduling and appointment management to optimize clinic workflow.
- Managed electronic health records ensuring accuracy and compliance with regulations using EHR systems.
- Assisted healthcare providers by preparing examination rooms and necessary medical supplies.
- Developed training materials for new staff, enhancing onboarding efficiency and knowledge retention.
- Performed medical records management, including filing, organizing and scanning documents.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Facilitated smooth transitions between appointments, effectively communicating with both patients and medical professionals on schedule updates or changes.
Certified Nursing Assistant
State of Wisconsin Department of Health Services
05.2019 - 08.2024
- Assisted with daily living activities, ensuring patient comfort and safety.
- Monitored vital signs, reporting changes to nursing staff promptly.
- Maintained cleanliness and organization of patient rooms and common areas.
- Provided emotional support to patients and families during care processes.
- Documented patient information accurately in electronic health record systems.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Served as an advocate for each patient's needs during shift handoffs or interdisciplinary conferences with other healthcare professionals.
Education
Richard Milburn
Associate of Science - Human Resources Management
Milwaukee Area Technical College
Milwaukee, WI06-2023
Skills
- Detail-oriented
- Medical record documentation
- Patient communication
- Complex Problem-solving
- Trustworthy companion
- Appointment setting
- Adaptable to change
- Customer service
Certification
- CNA - Certified Nurse Assistant
- HIPAA
- CPR
- First Aid
Timeline
Medical Support Assistant
State of Wisconsin Department of Health Services
08.2024 - Current
Certified Nursing Assistant
State of Wisconsin Department of Health Services
05.2019 - 08.2024
Richard Milburn
Associate of Science - Human Resources Management
Milwaukee Area Technical College
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