Dominick Garrett
MILWAUKEE,WI
Summary
Experienced CNA and Medical assistant with a proven track record of supporting both hands-on patient care and administrative functions. Skilled at balancing empathy-driven care with detailed coordination,scheduling, and health record management. Committed to improving patient outcomes through organization,professionalism, also a deep understanding of healthcare environments.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Medical Support Assistant
State of Wisconsin Department of Health Services
Milwaukee, WI
08.2024 - Current
- Coordinated patient scheduling and appointment management to optimize clinic workflow.
- Managed electronic health records ensuring accuracy and compliance with regulations using EHR systems.
- Assisted healthcare providers by preparing examination rooms and necessary medical supplies.
- Developed training materials for new staff, enhancing onboarding efficiency and knowledge retention.
- Performed medical records management, including filing, organizing and scanning documents.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Facilitated smooth transitions between appointments, effectively communicating with both patients and medical professionals on schedule updates or changes.
Certified Nursing Assistant
State of Wisconsin Department of Health Services
Milwaukee, WI
05.2019 - 08.2024
- Assisted with daily living activities, ensuring patient comfort and safety.
- Monitored vital signs, reporting changes to nursing staff promptly.
- Maintained cleanliness and organization of patient rooms and common areas.
- Provided emotional support to patients and families during care processes.
- Documented patient information accurately in electronic health record systems.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Served as an advocate for each patient's needs during shift handoffs or interdisciplinary conferences with other healthcare professionals.
Education
Richard Milburn
Associate of Science - Human Resources Management
Milwaukee Area Technical College
Milwaukee, WI06-2023
Skills
- Detail-oriented
- Medical record documentation
- Patient communication
- Complex Problem-solving
- Trustworthy companion
- Appointment setting
- Adaptable to change
- Customer service
Certification
- CNA - Certified Nurse Assistant
- HIPAA
- CPR
- First Aid
Timeline
Medical Support Assistant
State of Wisconsin Department of Health Services
08.2024 - Current
Certified Nursing Assistant
State of Wisconsin Department of Health Services
05.2019 - 08.2024
Richard Milburn
Associate of Science - Human Resources Management
Milwaukee Area Technical College