Dominik Bako
Moseley,Virginia
Summary
Committed and hardworking with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.
Overview
1
1
year of professional experience
Work History
Cashier
Jimmer’s Frozen Custard
08.2023 - 11.2023
- Cash-only business, very efficient with handling cash for ~ 50+ customers per shift
- Provided customers with food product
- Regularly maintained stock and kept toppings up to standard
- Cleaned and took apart machines for sanitization
- Dealt with customer requests and worked to solve their problems
- Opened and closed store following all procedures
Cook
Panera Corporation
02.2023 - 08.2023
- Operated ovens to set temperatures for food items
- Restocked food items throughout shift to prepare necessary ingredients for cooking and timely service
- Maintained hygienic kitchen with regular mopping, disinfecting workspace, and washing utensils and glassware
- Retained consistent quality and high accuracy when preparing identical dishes every day
- Maintained safe operations of food prep equipment to reduce complications and retain safety procedures
- Prepared up to 50+ dishes per hour in fast-paced environment working with teammates to maintain high customer satisfaction rate
- Cooked multiple orders simultaneously during busy periods
- Assisted in preparation of menu items ranging from salads to sandwiches
- Kept stations stocked and ready for use to maximize productivity.
Usher
Regal Cinemas Corporation
06.2022 - 02.2023
- Food service skills (preparing and dispensing food items cleaning work area and/or facilities)
- Opened with set opening procedures
- Settle disputes or help solve customer's concerns
- Sell products and services (tickets, passes, memberships)
- Manage inventory and stock
- Greet customers, patrons, or visitors
- Monitor environments to ensure safety
- Usher patrons to auditoriums, seats, and exits
- Efficient with credit card and cash transactions.
Education
High School Diploma -
Cosby High School
Midlothian, VA05.2023
Customer Service & Sales Certified Specialist -
National Retail Foundation
05.2021
Skills
- Customer assistance
- Cash Register Operation
- Product Restocking
- Payment Processing
- Cleaning & Sanitization
- Food Handling
- Order Verification
- Inventory management
- Product knowledge
- Cash Handling
- Time management skills
Education Certifications
- High School Diploma, Cosby High School, Chesterfield, VA, 2023
- Customer Service and Sales Certified Specialist, NRF Foundation, 2021
Timeline
Cashier
Jimmer’s Frozen Custard
08.2023 - 11.2023
Cook
Panera Corporation
02.2023 - 08.2023
Usher
Regal Cinemas Corporation
06.2022 - 02.2023
High School Diploma -
Cosby High School
Customer Service & Sales Certified Specialist -
National Retail Foundation