Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Dominique Colyer M. ED

Homewood,IL

Summary

Innovative leader with extensive experience in developing and executing strategic yield strategies for Higher Education programs. Expertise in financial aid administration, team leadership, and customer service within a competitive educational environment. Demonstrated ability to leverage technology and data analytics to enhance decision-making and optimize processes. Proven track record in building collaborative relationships and delivering exceptional results.

Overview

15
15
years of professional experience

Work History

Executive Director of Financial Aid

Oak Point University
05.2014 - 04.2024
  • Assess current financial aid processes and implement continuous improvement practices to increase proficiency and productivity.
  • Collaborate with executive leadership as a key stakeholder in enrollment management initiatives of recruitment, retention, and graduation metrics.
  • Implement new tuition and scholarship model (AwardSpring), operating system (Anthology), and report writing upgrades.
  • Award federal, state, foundation, Title IX, and private aid in a regulatory compliant and timely manner.
  • Lead the Office of Financial Aid in a way that aligns with the Strategic Mission of the University.
  • Facilitate continued training and development of staff to ensure optimal department performance.
  • Manage third party vendor relationships, and Campus Logic.
  • Monitored and finalized all institutional reporting including FISAP, IPEDS, HLC gathering, IBHE reporting ect.
  • Completed several Program Participation Agreement renewals and ISAC recertification.
  • Reviewed and Reconciled all disbursements both federal, state, and institutional reporting including G5/G6 through compliance and risk management.
  • Executed industry best practices by maintaining and overseeing the accuracy of FAFSA Simplification; Return of Title IV calculations; Professional Judgement; Cost of Attendance; Satisfactory of Academic Progress and all returned funding to the Department of Education.

Financial Aid Advisor II

Malcolm X College - City College of Chicago
02.2012 - 05.2014
  • Trained and Managed Title IV Verification administration staff members.
  • Developed and administered a Verification Peer Review Team to ensure processing accuracy.
  • Facilitate Continuous Improvement program developing best practices, policies and procedures for SFS Operations Department.
  • Direct management of Title IV administration
  • Key player in the creation and development of internal policies and procedures.
  • Assist in the training, management, and professional development staff members and Federal Work Study Students
  • Support cooperative cross-functional, cross-regional communications by maintaining a close working relationship with campus teams, regional teams, Business Office, Compliance, Training, Internal Audit, and related groups.

Financial Aid Advisor

Kaplan University
03.2009 - 07.2011
  • Managed Federal Title IV student financial aid programs and private funding for students.
  • Maintained federal and state financial aid regulatory compliance.
  • Coordinated campus default prevention strategy and implementation in conjunction with corporate office.
  • Responsible for the overall direction, coordination and evaluation of the department; administering, determining eligibility and processing student financial aid to maintain positive cash flow for the college.
  • Possess excellent customer service and organizational skills, proficiency in verification and student eligibility criteria.

Education

Master of Science - Higher Education Administration

Kaplan University
05.2012

Bachelor of Science - Accounting

Grand Valley State University
Allendale, MI
05.2004

Skills

  • Team Leadership and Stakeholder Collaborator
  • Customer Service Excellence
  • Financial Aid Management for Federal, State, and Institutional Funds
  • Compliance and Regulatory Knowledge
  • Strategic Yield Strategy Development
  • Data Analytics & Reporting
  • Public Speaking and Presentation Skills
  • Clear Communicator of Complex Ideas
  • Management of integrated Student Information Systems
  • Enrollment Management
  • Process Improvement and Innovation
  • Operations Management

Accomplishments

  • 13+ years with no audit findings (A-133 Single Audit)
  • 13+ years progressive Title IV Administrative Management experience.
  • 13 + years combined Supervisory experience in educational and non-educational environments.
  • 15 + years Financial Aid and Higher Education experience.
  • Expert in executing strategic departmental change.
  • A commitment to statutory and regulatory compliance.
  • Adept at working collaboratively with senior university administrators and campus stakeholders.
  • In depth understanding and roll-out of multiple Financial Aid Administration software systems including NSLDS, COD, ISAC, FSA Connect, Regent, CampusVue/Anthology, Banner, and PeopleSoft.

Timeline

Executive Director of Financial Aid

Oak Point University
05.2014 - 04.2024

Financial Aid Advisor II

Malcolm X College - City College of Chicago
02.2012 - 05.2014

Financial Aid Advisor

Kaplan University
03.2009 - 07.2011

Master of Science - Higher Education Administration

Kaplan University

Bachelor of Science - Accounting

Grand Valley State University
Dominique Colyer M. ED