Dominique Estudillo
Winslow,AZ
Summary
Dynamic Property Manager and ER Technician with a proven track record at Melanie Gable and Little Colorado Medical Center ER, showcasing exceptional customer service and critical thinking skills. Expert in property inspections, maintenance, and compliance, alongside life-saving emergency support, achieving significant improvements in tenant satisfaction and patient care.
Overview
23
23
years of professional experience
Work History
Property Manager
Melanie Gable
07.2020 - Current
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
- Coordinated with janitorial and engineering staff on maintenance and upkeep.
- Maintained rigorous compliance with all housing laws and regulations, avoiding potential legal issues.
- Conducted regular property inspections to preemptively identify and address maintenance needs.
- Kept properties in compliance with local, state, and federal regulations.
ER Technician
Little Colorado Medical Center ER
08.2001 - Current
- Assisted with resuscitation, CPR, and emergency airway procedures.
- Collected basic samples, labeled specimens properly, and transferred to laboratory for testing.
- Collected vital signs accurately and consistently, allowing for timely interventions when necessary.
- Maintained a clean and safe environment for patients, reducing the risk of infection and promoting overall wellbeing.
- Managed inventory of supplies within the ER unit assuring proper stocking levels for daily operations.
- Quickly responded to codes and cardiac monitor alarms.
- Worked with nurses to assess patients and prepare for tests and procedures.
- Safely transported patients by wheelchair, stretcher, or bed to other units.
- Applied critical thinking skills in various situations such as prioritizing tasks based on severity level or recognizing potential life-threatening conditions.
- Educated patients on discharge instructions comprehensively, empowering them in their own health management efforts upon leaving the facility.
- Assisted with wound care and dressing changes, promoting proper healing and preventing potential complications.
- Assisted in obtaining and documenting vital signs and placement of oxygen saturation, cardiac monitoring, and non-invasive blood pressure monitoring systems.
- Attended regular training sessions to stay current on best practices within emergency medicine field.
- Supported physicians during emergent procedures, ensuring optimal patient care and safety at all times.
- Followed all hospital policies and procedures and complied with local, state, and federal agency and accrediting body guidelines.
- Provided emotional support to patients and families during challenging moments, fostering trust and open communication with healthcare providers.
- Improved patient satisfaction by providing compassionate and efficient care in a fast-paced emergency department setting.
- Operated medical equipment proficiently, optimizing its use for diagnostic purposes or patient monitoring.
- Assisted medical professionals with diagnostic procedures, contributing to accurate diagnoses and appropriate treatment plans.
- Expedited admissions process by gathering essential information from incoming patients, enabling prompt care delivery.
- Streamlined communication between medical staff, enhancing collaboration and improving patient outcomes.
- Received direction and assignments from physicians and nurses, providing efficient technical support to optimize patient care.
- Participated in quality improvement initiatives to enhance overall care delivery within the emergency department.
- Responded quickly and calmly to emergency situations, providing life-saving measures when necessary.
- Measured and fit crutches and canes, instructing patients on proper use of support devices.
- Continuously monitored patients and reported changes to head nurses and physicians.
- Maintained clean and sanitary environment in emergency department to meet hygiene measures.
- Measured vital statistics, collected specimens for lab analysis and recorded data in appropriate medical records.
- Liaised between nurses, physicians, patients and visitors.
- Facilitated transfer of patients throughout medical facility and between departments.
- Assisted in preparation and maintenance of patient charts, documenting all care given.
- Performed basic laboratory tests and collected specimens for further testing.
- Took and recorded patients' vital signs, documenting in medical charts.
- Disinfected tools, equipment and surfaces between patients.
- Monitored patient progress and reported changes to healthcare professionals.
- Maintained accurate records of patient visits and treatments in patient medical files.
- Supported patients and family members, actively listening to concerns and offering compassionate care.
- Obtained patient or family member authorizations for tests and procedures.
- Cleaned and set up rooms in preparation for patient appointments.
- Completed necessary reports and documentation on time and to specifications.
- Transported patients to and from appointments, assisting with getting in and out of vehicles.
- Coordinated with other healthcare professionals to provide patients with comprehensive care.
- Helped clinical staff with in-office procedures by organizing spaces and passing instruments.
- Answered patient inquiries and provided information about healthcare services.
- Prepared and delivered meals to patients, assisting with feeding when necessary.
- Inspected equipment for defects and completed basic repairs.
- Supported office operations by expertly handling administrative needs.
Education
High School Diploma - General
Winslow High School
Winslow, AZ05.1997
Skills
- Property Management
- Payment Collection
- Property Inspections
- Customer service-focused
- Exceptional oral and written communication skills
- Maintenance knowledge
- Maintenance Scheduling
- Adaptable
- Grounds Maintenance
- Compliance Monitoring
- Property accountability
- Preventive Maintenance
- Data Entry
- Critical Thinking
- Client Relations
- Relationship Building
- Decision-Making
- Creative and Adaptable
- Dispute Handling
- Disturbance Handling
- Schedule Coordination
Timeline
Property Manager
Melanie Gable
07.2020 - Current
ER Technician
Little Colorado Medical Center ER
08.2001 - Current
High School Diploma - General
Winslow High School