Summary
Overview
Work History
Education
Skills
Timeline
Generic

Raniya Mayers

Hallandale

Summary

Dedicated customer service professional with a strong focus on healthcare support and complaint resolution. Known for fostering trust and loyalty through superior service and effective communication.

Overview

3
3
years of professional experience

Work History

Customer Service

Whole Foods Market Inc
North Miami Beach, FL
01.2025 - 03.2026
  • Provided customers with reliable, enthusiastic and personalized customer service.
  • Resolved customer complaints promptly, demonstrating commitment to excellent customer service.
  • Greeted customers at counter and provided excellent customer service.
  • Provided excellent customer service, fostering trust and loyalty among salon clientele.
  • Operated register to provide great customer service.

Front Desk Assistant

GenesisCare
Hallandale, FL
04.2023 - 05.2025
  • Managed front desk operations, ensuring smooth patient check-in and appointment scheduling.
  • Provided exceptional customer service, addressing patient inquiries and resolving issues efficiently.
  • Maintained accurate patient records using electronic medical record (EMR) systems.
  • Collaborated with healthcare staff to streamline communication and improve patient flow.
  • Assisted in managing inventory of office supplies, ensuring availability for daily operations.
  • Conducted follow-up calls to patients for appointment reminders and satisfaction surveys.
  • Answered customer telephone calls promptly and appropriately handled needs.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.

Education

Bachelor of Science - Biology

Florida Memorial University
Miami, FL

Bachelor of Science - Biology

Miami Dade College
Miami, FL
05-2029

High School Diploma -

McArthur High School
Pembroke Pines, FL
06-2024

Skills

  • Healthcare customer service
  • Outstanding customer service
  • Customer service improvement
  • Customer service and assistance
  • Superior customer service
  • Data entry

Timeline

Customer Service

Whole Foods Market Inc
01.2025 - 03.2026

Front Desk Assistant

GenesisCare
04.2023 - 05.2025

Bachelor of Science - Biology

Florida Memorial University

Bachelor of Science - Biology

Miami Dade College

High School Diploma -

McArthur High School