Dominique Munoz
San Antonio,TX
Summary
Self-motivated professional highly experienced in guest services. Pleasant personality coupled with talents in customer relations, recordkeeping and problem-solving. Outgoing when greeting and communicating with others to maintain positive atmosphere.
Overview
3
3
years of professional experience
Work History
Front Desk Receptionist
Summit Automotive
San Antonio , TX
08.2023 - 04.2024
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Assisted with scheduling appointments for clients and visitors.
- Generated monthly reports summarizing sales activities, customer feedback surveys and other relevant data.
Human Resources Recruiter
Texas Global Consulting
San Antonio, TX
01.2023 - 07.2023
- Conducted initial phone screens and interviews to assess candidate qualifications.
- Developed recruitment strategies to attract qualified candidates.
- Assisted with training new sales representatives on product knowledge and sales techniques.
- Identified potential sales opportunities during customer interactions and referred them to sales team accordingly.
Training Assistant
I2c Inc.
San Antonio, TX
11.2020 - 01.2023
- Processed orders, forms, applications, and requests.
- Followed up with customers to ensure their satisfaction.
- Collaborated with other teams within the organization to resolve complex issues related to customers' accounts.
- Assisted in the development of training materials and resources.
Education
Associate of Science - Biology
San Antonio College
San Antonio, TX06-2020
High School Diploma -
Churchill High School
San Antonio, TX06-2012
BBA - Business Administration in Human Resources
Strayer University
Washington, DCSkills
- Office Administration
- Proficient in microsoft word
- Courteous demeanor
- Adaptive team player
- Consultative sales strategies
- Dependable and fast learner
Timeline
Front Desk Receptionist
Summit Automotive
08.2023 - 04.2024
Human Resources Recruiter
Texas Global Consulting
01.2023 - 07.2023
Training Assistant
I2c Inc.
11.2020 - 01.2023
Associate of Science - Biology
San Antonio College
High School Diploma -
Churchill High School
BBA - Business Administration in Human Resources
Strayer University
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