Domonique Allen, M.Ed.
Southaven,MS
Summary
Experienced Residential Property Manager with background leading daily activities for income-producing real estate. Practiced at identifying and meeting residents' needs. Successful at raising occupancy rates by securing long-term tenants.
Overview
9
9
years of professional experience
Work History
Assistant Property Manager
Foxgate Apartments
07.2015 - 08.2017
- Followed up on delinquent tenants and coordinated collection procedures.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Kept accurate records of all resident and tenant correspondence.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.
- Established strong, professional relationships with residents by promoting team collaboration and delivering exemplary service.
Onsite Property Manager
SippiBuild, LLC
05.2017 - 10.2022
- Enhanced tenant satisfaction by promptly addressing maintenance issues and providing timely solutions.
- Improved property occupancy rates by effectively marketing available units and conducting thorough applicant screenings.
- Streamlined rent collection processes for increased efficiency and reduced late payments.
- Managed daily operations, ensuring smooth functioning of all property management tasks.
- Negotiated favorable contract terms with vendors, resulting in significant cost savings for the property owners.
- Developed strong relationships with tenants to foster a positive community atmosphere and encourage lease renewals.
- Conducted regular inspections to maintain property appearance and address potential safety concerns or maintenance needs proactively.
- Coordinated move-in and move-out procedures, minimizing unit vacancy periods and lost revenue opportunities.
Property Assistant
Eagles Trail Apartments
06.2014 - 08.2015
- Facilitated smooth move-in and move-out processes by preparing necessary paperwork and conducting inspections for potential damages.
- Implemented marketing strategies to attract prospective tenants, increasing occupancy rates throughout the portfolio.
- Collaborated with property managers on various projects, contributing to overall company success and growth.
- Maintained open communication channels with tenants, addressing concerns or inquiries in a timely manner.
Property Assistant
University Edge
07.2013 - 06.2014
- Enhanced tenant satisfaction by promptly addressing maintenance requests and providing exceptional customer service.
- Streamlined property management processes for increased efficiency in daily operations.
- Assisted with lease negotiations, resulting in favorable terms for both property owners and tenants.
- Conducted thorough market research to effectively price rental properties for optimal occupancy rates.
Education
ED.S - Educational, Instructional, And Curriculum Supervision
Arkansas State University
State University, AR05.2024
Master of Arts - Educational, Instructional, And Curriculum Supervision
The University of Southern Mississippi
Hattiesburg, MS05.2018
Bachelor of Science - Secondary Education
The University of Southern Mississippi
Hattiesburg, MS05.2015
Skills
- Fair Housing Compliance
- Budgeting and Financial Reporting
- Customer Service Orientation
- Team Leadership
- Lease Administration
- Property Management Expertise
- Conflict Resolution
- Software Proficiency
- Tenant Relations
- Market Tracking
- Building Maintenance Supervision
- Client Relations
Timeline
Onsite Property Manager
SippiBuild, LLC
05.2017 - 10.2022
Assistant Property Manager
Foxgate Apartments
07.2015 - 08.2017
Property Assistant
Eagles Trail Apartments
06.2014 - 08.2015
Property Assistant
University Edge
07.2013 - 06.2014
ED.S - Educational, Instructional, And Curriculum Supervision
Arkansas State University
Master of Arts - Educational, Instructional, And Curriculum Supervision
The University of Southern Mississippi
Bachelor of Science - Secondary Education
The University of Southern Mississippi