Don Brown
Denver,CO
Summary
Dynamic leader with a proven track record in property management and business operations. Notably with Castle Lion Developments and Beaute Residential Services. Experienced with conducting regular maintenance and repair tasks to ensure property standards. Utilizes strong problem-solving skills to address maintenance issues efficiently. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments.
Overview
16
16
years of professional experience
Work History
Property Manager
Castle Lion Developments
10.2021 - 06.2024
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Conducted regular inspections of both interior and exterior of properties for damage.
- Followed up on delinquent tenants and coordinated collection procedures.
- Kept properties in compliance with local, state, and federal regulations.
- Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
- Delivered emergency 24-hour on-call service for tenants on building issues.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Fostered a sense of community among residents through well-planned social events and activities that encouraged interaction amongst neighbors.
- Enhanced tenant satisfaction by addressing and resolving maintenance issues promptly.
- Cultivated network of reliable contractors and service providers to ensure quick response times for repairs.
Owner/Project Manager
Beaute Residential Services
12.2017 - 10.2021
- Managed day-to-day business operations.
- Interacted well with customers to build connections and nurture relationships.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Consulted with customers to assess needs and propose optimal solutions.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Trained and motivated employees to perform daily business functions.
Owner Operator
Southern Sol Catering
03.2008 - 11.2011
- Managed day-to-day business operations of food catering services provided to The Motion Picture Industry.
- Developed business plan, processes and procedures to provide superior product to clients.
- Managed daily operations for optimal efficiency to reduce costs.
- Interacted well with clients to build connections and nurture relationships.
- Consulted with clients daily to assess needs of Production and Cast.
Education
Certified Home Inspector - Residential And Commercial Property Inspections
InterNachi
United StatesSkills
- Property management
- Payment collection
- Property inspections
- Customer service-focused
- Tenant relations
- Staff management
- Leasing and sales
- Eviction procedures
- Maintenance scheduling
- Vendor management
- Preparing property agreements
- Grounds maintenance
- Preventive Maintenance
- Apartment maintenance
Timeline
Property Manager
Castle Lion Developments
10.2021 - 06.2024
Owner/Project Manager
Beaute Residential Services
12.2017 - 10.2021
Owner Operator
Southern Sol Catering
03.2008 - 11.2011
Certified Home Inspector - Residential And Commercial Property Inspections
InterNachi
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