Don Schofield
Dexter,USA
Summary
Chief Operation Officer with a proven track record in executing profitable oversight and managing resources effectively. Expertise in performance management and cost reduction strategies. Skilled in building strong teams and fostering relationships to enhance customer and employee engagement. Experienced in forming strategic alliances to support and align with critical business initiatives.
Overview
20
20
years of professional experience
Work History
General Manager
TAZMANIAN FREIGHT SYSTEMS
Taylor, MI
06.2024 - Current
- Diversified the operation adding International air and ocean services and domestic air services
- Increased GP by 10% across the board by increasing our asset carrier relationships and by teaching the operations team the art of negotiating.
- Supported the sales team both on physical customer calls and after hours entertainment allowing us to grow our existing customer spend and getting them to support in the international and domestic air verticals.
- Oversaw all aspects of daily operations, including staff management, customer service, and financial performance
- Developed and implemented strategic plans to drive business growth and increase profitability
- Established strong relationships with key stakeholders such as suppliers, vendors, and customers to enhance business partnerships
- Resolved customer complaints promptly and effectively to maintain high levels of customer satisfaction
- Negotiated contracts with suppliers/vendors resulting in cost savings
Key Account Manager - Automotive
DSV Road
Romulus, MI
06.2023 - 06.2024
- With my extensive experience with automotive transportation and JIT freight I was brought on board to help DSV Road grow their market share in automotive ground transportation.
- Managed a portfolio of 7 key accounts, growing the footprint by 30%
- Developed and maintained strong relationships with clients, resulting in a client retention rate of 100%
- Identified upsell and cross-sell opportunities within existing accounts.
- Conducted MBR's and QBR's on account performance and market trends to clients
- Negotiated contract renewals and pricing agreements with clients.
- Served as the main point of contact for all client inquiries and issue resolution.
- Collaborated with cross-functional teams including sales support, marketing, finance, and operations to ensure seamless execution of client initiatives
- Initiated the implementation of a 24 hour tracking team.
Owner
Schofield Transport & Logistics
Romulus, MI
06.2017 - 06.2023
- Started my own asset based trucking company offering brokerage and warehousing services as well.
- Serving the freight forwarding community the company grew year over year with 2 locations (Romulus MI & Atlanta GA)
- We offered trucking services for local cartage, container drayage, expedite, local/OTR truck transportation.
- The warehouse services we conducted included - long and short term storage l, cross docking and a consolidation program for a major automotive supplier
- Our brokerage/logistics service included final mile services, TSA airport services across the country and shipments to and from Mexico and Canada.
COO/Partner
Pronto Freight Ways Inc
Taylor, MI
04.2012 - 06.2017
- Commanded all operations, financials and sales, growing from 1 truck to 15 trucks within the first year.
- Implemented all tariffs and accesorials, while managing daily functions and sales.
- Solidified nationwide relationships with partner carriers to advance shared organizational goals.
- Implemented a tracking system for all brokered loads to allow for customer visibility into the location of the respective freight hourly.
- Merged operations with Pronto to take full advantage of shared targeted customers.
Vice President
Pronto Freight Ways Inc
Taylor, MI
03.2011 - 06.2017
- Directed multiple lines of business, TL, LTL, warehouse, expedite and drayage activities.
- Managed all accounts, including overall customer satisfaction.
- Spearheaded the new Chicago station opening and inception of the second Michigan warehouse, which is a bonded facility and CFS.
- Created new revenue streams through the addition of a logistics division.
- Generated new business through networking, cold calling and former contacts.
- Strengthened company's business by leading implementation of the acquisition of another carrier.
- Increased company revenue by $7M in 5 years.
- Optimized profit controlling costs while adding revenue to current assets.
- Started up a 'sister company' in a new line of business to expand offerings and capture additional sales opportunities.
Director of Operations
CMAC
Brownstown, MI
06.2009 - 03.2011
- Handled the operations for 3 different companies, delivering services, such as TL, LTL, expedite, drayage, and warehousing.
- Reported directly to the owners of all 3 companies.
- Restructured the operations to take advantage of all the assets and reduce costs, while increasing coverage.
- Developed multi stop routes in accordance with DOT rules and regulations for top customers to minimize risks.
- Managed a team of 15 direct reports and 150 total team members, while monitoring performance to ensure optimal productivity.
- Helped secure new business and set rates for competitive cost savings and profitability.
- Worked closely with safety and compliance to eliminate liabilities and threats.
Terminal Manager
Stoughton Trucking
Romulus, MI
12.2008 - 06.2009
- Opened the Michigan terminal for the company and managed all facets of the station.
- Directed all sales responsibility for the station and the Tennessee and Wisconsin stations.
- Assisted in the restructure of the Tennessee terminal and grew the station for 20 total units.
- Controlled several national accounts with full P&L responsibility.
VP of Operations
ASAP Express and Logistics
Romulus, MI
08.2005 - 12.2008
- Managed 25 staff members in a 24/7 operation.
- Strengthened customer relations by improving overall sales.
- Set daily, weekly and monthly targets to capture sales.
- Tracked metrics and implemented initiatives to close the gaps.
- Increased total truck count from 60 to 95 units.
- Successfully moved the safety rating from conditional to satisfactory.
- Devised and implemented the Cross-Dock program, adding revenue to all shifts.
- Created and maintained carrier relationships to improve service and rates on logistical moves.
- Conducted monthly P&L reviews with ownership to determine corrective action, strategic planning or continuous improvement.
Education
High school diploma -
Sir Winston Churchill Secondary School
Hamilton, Ontario 06.1990
Skills
- P&L management
- Start-up operations
- Operations management
- Sales
- Financial management
- Safety and compliance
- Recruiting
- Warehousing
- Team leadership
- Sales strategies
- Mergers and acquisitions
- Client engagement
- Performance monitoring
- Revenue growth
- Service expansion
- Strategic planning
- Contract negotiation
- Customer relationship management
- Market analysis
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
General Manager
TAZMANIAN FREIGHT SYSTEMS
06.2024 - Current
Key Account Manager - Automotive
DSV Road
06.2023 - 06.2024
Owner
Schofield Transport & Logistics
06.2017 - 06.2023
COO/Partner
Pronto Freight Ways Inc
04.2012 - 06.2017
Vice President
Pronto Freight Ways Inc
03.2011 - 06.2017
Director of Operations
CMAC
06.2009 - 03.2011
Terminal Manager
Stoughton Trucking
12.2008 - 06.2009
VP of Operations
ASAP Express and Logistics
08.2005 - 12.2008
High school diploma -
Sir Winston Churchill Secondary School