Summary
Overview
Work History
Education
Skills
Timeline
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Donald Forrest

South Kingstown

Summary

Dynamic customer service professional with experience at McDonald's and Exxon Mobil, excelling in cash handling and teamwork. Proven ability to enhance customer satisfaction through effective communication and efficient order management. Recognized for multitasking skills, consistently maintaining high standards of service and cleanliness in fast-paced environments.

Overview

20
20
years of professional experience

Work History

Crew Member

McDonald's
01.2025 - Current
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Kept food preparation area, equipment, and utensils clean and sanitary.

Cashier

Exxon Mobil
05.2019 - 07.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.

Assistant Manager

I Mobile
10.2005 - 04.2008
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Kept food preparation area, equipment, and utensils clean and sanitary.

Education

Associates Degree - Computer Graphics

The Art Institute of Pittsburgh
Pittsburgh, PA
05.2003

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • Clear communication
  • Cash handling
  • Customer engagement
  • Taking orders

Timeline

Crew Member

McDonald's
01.2025 - Current

Cashier

Exxon Mobil
05.2019 - 07.2024

Assistant Manager

I Mobile
10.2005 - 04.2008

Associates Degree - Computer Graphics

The Art Institute of Pittsburgh

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Donald Forrest