Donald Forrest
South Kingstown
Summary
Proven ability to enhance customer satisfaction through effective communication and efficient order management. Recognized for multitasking skills, consistently maintaining high standards of service and cleanliness in fast-paced environments.
Overview
20
20
years of professional experience
Work History
Crew Member
McDonald's
01.2025 - Current
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Kept food preparation area, equipment, and utensils clean and sanitary.
Cashier
Exxon Mobil
05.2019 - 07.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
Assistant Manager
I Mobile
Meriden
10.2005 - 04.2008
- Collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Created weekly schedules for my employees.
- Made sure that customers were treated with respect while also making sure they were satisfied with the sale.
- Did weekly bank deposits.
- Managed inventory levels and coordinated stock replenishment processes.
- Maintained up-to-date knowledge of company products and services.
Education
Associates Degree - Computer Graphics
The Art Institute of Pittsburgh
Pittsburgh, PASkills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Clear communication
- Cash handling
- Customer engagement
- Taking orders
Timeline
Crew Member
McDonald's
01.2025 - Current
Cashier
Exxon Mobil
05.2019 - 07.2024
Assistant Manager
I Mobile
10.2005 - 04.2008
Associates Degree - Computer Graphics
The Art Institute of Pittsburgh