Donald Harris
Kenosha,WI
Summary
Results-driven operations manager with expertise in process improvement, staff coordination, and safety compliance, ensuring high productivity and quality standards.
Overview
17
17
years of professional experience
Work History
Manager of Operations
Hospitality Center of Racine
Racine, Wisconsin
05.2023 - Current
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
- Coordinated staff schedules to meet service demands effectively.
- Implemented process improvements to enhance operational workflow.
- Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
- Collaborated with management team on long-term strategic planning initiatives for the organization.
Truck Driver Laborer
Werner Electric
Kenosha, Wisconsin
08.2017 - 02.2021
- Operated commercial trucks to deliver materials safely and efficiently.
- Delivered goods efficiently and on time, adhering to customer specifications and enhancing satisfaction.
- Loaded and unloaded electrical supplies at job sites, ensuring timely availability for projects.
- Followed all safety protocols to ensure a secure work environment.
- Inspected vehicles daily for mechanical issues and safety compliance.
- Assisted in training new drivers on company procedures and safety standards.
- Provided courteous customer service, fostering positive interactions and maintaining strong customer relationships during deliveries.
Medical Transport Driver
Ktown Transportation
Kenosha, Wisconsin
02.2012 - 06.2017
- Transported patients safely to medical appointments and procedures.
- Assisted patients with boarding and disembarking from vehicles.
- Coordinated schedules with healthcare providers for timely pick-ups.
- Communicated effectively with patients regarding transport details and safety protocols.
- Maintained vehicle cleanliness and ensured proper equipment functionality.
- Collaborated with team members to improve operational efficiency in transport services.
Forklift Operator
IMS Logistics
Kenosha, Wisconsin
06.2009 - 11.2011
- Transported freight stock and materials between storage, production areas, and loading docks to support operational flow.
- Executed loading and unloading of trucks to streamline shipping inventory management.
- Collaborated with team to improve loading and unloading processes, increasing overall efficiency.
- Adhered to safety guidelines, minimizing hazards during forklift operations.
Education
Associate of Arts - Human Services
Gateway Technical College
Kenosha, WI04-2024
Graduate Certificate - Theological Studies
Herbert W. Armstrong Bible College
Philadelphia, PA11-2010
High School Diploma -
Wisconsinn Department of Public Instructions
Madison, WI10-2008
Skills
- Operations management
- Staff scheduling
- Process improvement
- Operational workflow
- Safety compliance
- Strategic planning
Timeline
Manager of Operations
Hospitality Center of Racine
05.2023 - Current
Truck Driver Laborer
Werner Electric
08.2017 - 02.2021
Medical Transport Driver
Ktown Transportation
02.2012 - 06.2017
Forklift Operator
IMS Logistics
06.2009 - 11.2011
Associate of Arts - Human Services
Gateway Technical College
Graduate Certificate - Theological Studies
Herbert W. Armstrong Bible College
High School Diploma -
Wisconsinn Department of Public Instructions