Donald White
South Euclid,OH
Summary
Experienced professional with a background in driving and insurance. Skilled in conflict resolution and team collaboration, consistently delivering exceptional service and ensuring safety standards. Ready to leverage expertise to enhance customer satisfaction.
Overview
21
21
years of professional experience
Work History
Driver
Lyft
Cleveland, OH
04.2022 - Current
- Maintained vehicle cleanliness and inspected for safety compliance daily.
- Provided exceptional customer service to enhance rider experiences during trips.
- Assisted passengers with loading and unloading luggage as needed during rides.
- Picked up clients from specific locations to transport and drop off at destinations.
Insurance Agent
Seeds Insurance Group LLC
South Euclid, OH
12.2011 - 04.2021
- Assessed client needs to recommend appropriate insurance products.
- Developed and maintained strong client relationships through effective communication.
- Educated clients on coverage options and benefits of various policies.
- Educated customers on the importance of maintaining adequate insurance coverage.
- Prepared documents such as applications, endorsements, renewals, cancellations, or other forms required by law or company procedures.
- Responded to customer inquiries and problems to promote great service.
Cook
Cheesecake Factory Restaurant
Lyndhurst, Ohio
07.2004 - 12.2011
- Maintained cleanliness and organization of the kitchen and food preparation areas.
- Followed food safety guidelines to ensure high standards of sanitation.
- Trained new staff on cooking techniques and kitchen procedures effectively.
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
Education
High School Diploma -
Aviation High School
Cleveland, OH06-1991
Skills
- Customer service
- Time management
- Communication skills
- Relationship building
- Problem solving
- Team collaboration
- Conflict resolution
- Patience and tact
Accomplishments
I learned the bulk of my communication and conflict resolution skills in ministry at Word Church, were I served as Deacon since 2009. I've had the opportunity to serve in so many different capacities over the years, It has allowed to grow into the person I am today.
I've been awarded many awards and honors over the years, non more gratifying the than the one I just received for director of year. I was able to build our setup and prep team to handle all church events as well as outside functions.
I've been awarded many awards and honors over the years, non more gratifying the than the one I just received for director of year. I was able to build our setup and prep team to handle all church events as well as outside functions.
Timeline
Driver
Lyft
04.2022 - Current
Insurance Agent
Seeds Insurance Group LLC
12.2011 - 04.2021
Cook
Cheesecake Factory Restaurant
07.2004 - 12.2011
High School Diploma -
Aviation High School