Doneeka Williams
Jonesboro,GA
Summary
Skilled and adaptable Medical Assistant with proven expertise in medical office administration and team management, honored at Family Practice Center P.C. and Tulane University. Excelled in enhancing clinical operations and patient care, demonstrating a reliable commitment to team supervision and compassionate service. Mastery in inventory management and CPR showcased through significant process improvements. Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Medical Assistant
Family Practice Center P.C
Atlanta, GA
08.2022 - Current
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
- Recorded patient data such as weight, height, allergies into EMR system accurately and timely.
- Assisted healthcare providers with appeals for denied authorizations, including gathering additional information and documentation.
- Monitored office supplies inventory and placed orders when necessary.
- Administered medications and vaccines as prescribed by physician.
- Collected samples for lab testing including urine specimens, throat cultures, sputum specimens, and stool specimens.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Contacted pharmacies to submit and refill patients' prescriptions.
Lead Medical Assistant/Office Manager
Tulane University
New Orleans, LA
07.2012 - 06.2022
- Responded to patient callbacks and phone-in prescription refill requests.
- Supervised and trained medical staff on proper procedures for patient intake, examinations and treatments.
- Educated patients about medications, procedures and physician's instructions.
- Scheduled appointments for patients via phone and in person.
- Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
- Operated x-ray and electrocardiogram (EKG) to administer diagnostic tests.
- Administered injections, medications and treatments as directed by the physician.
- Prepared and processed payroll.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
Education
Some College (No Degree) - Nursing
Delgado Community College
New Orleans, LA05-2022
Some College (No Degree) - Medical Assistant
Blue Cliff College
Metairie, LA05-2011
High School Diploma -
John McDonough
New Orleans, LA05-2003
Skills
- Check-in coordination
- Medical office administration
- Phlebotomy
- Vital signs and examinations
- Clinical operations
- CPR
- Inventory and supply management
- Adaptable
- Reliable team player
- Compassionate
- Team management and supervision
- Customer service
Certification
- Certification Of Completion for OSHA/HIPPA training
- Certification of Completion for Stericycle training
- CPR
References
References available upon request.
Timeline
Medical Assistant
Family Practice Center P.C
08.2022 - Current
Lead Medical Assistant/Office Manager
Tulane University
07.2012 - 06.2022
- Certification Of Completion for OSHA/HIPPA training
- Certification of Completion for Stericycle training
- CPR
Some College (No Degree) - Nursing
Delgado Community College
Some College (No Degree) - Medical Assistant
Blue Cliff College
High School Diploma -
John McDonough
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