Donella Hastings

*Work as a team member to provide highest level of service to customers

*Handle cash-by counting registers and doing daily bookwork proficiently

*Coaching and training appropriate co-workers use of cash recycler

*Process all sale transactions accurately and timely

*Following food procedures properly and efficienty

*Build customer confidence by actively listening and give constructive feedback

*Delegate work to co-workers based shift and individual needs and strengths

*Maintain visual appealing and effective displays

*Communicate store policy violations to leadership team accurately

*Verify that all merchandising standards are maintained daily

*Place special food/merchandise orders for guests/and or businesses

*Inventory control, audits, cigarette counts, cash audits daily, etc.

• Greeted new customers, discussed specials and took drink orders.
• Kept server areas clean and stocked to increase efficiency while working tables.
• Stayed up-to-date on menu changes to help customers make food choices.
• Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.

• Greeted new customers, discussed specials and took drink orders.
• Kept server areas clean and stocked to increase efficiency while working tables.
• Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.

• Assisted driver in monitoring and managing student behaviors to promote safety.
• Documented disciplinary and behavioral incidents in tailored reports.
• Built and maintained positive relationships with teachers, students and parents.