Donieka Brown
Chalmette,LA
Summary
Dedicated care professional, committed to supporting patients in feeling secure and comfortable in clinical and home settings. Responsible team player always willing to assume additional responsibility to ease family burden.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
Crescent City Vision
06.2021 - Current
- Collected payments.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Confirmed important personal and payment information for compliance with security and payment card industry standards.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
Patient Access Representative
Lcmc Health
07.2022 - 09.2023
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Received patient deductibles and co-pay amounts and discussed options to satisfy remainder of patient financial obligations.
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
- Utilized knowledge of electronic medical record systems and medical terminology to perform diverse data entry tasks.
Armed Security Guard
L&R Security
04.2019 - 07.2021
- Completed full building and grounds patrols to spot and investigate concerns.
- Logged vehicles entering and leaving premises.
- Responded quickly to incidents and assessed active situations for security concerns.
- Reduced vandalism and criminal activity by keeping close eye on premises through personal checks and CCTV monitoring.
Education
Patient Care Tech
New Orleans Career Center
New Orleans, LA01.2024
High School Diploma -
Walter L Cohen
New Orleans, LA05.2011
Skills
- Insurance Verification
- HIPAA Compliance
- Patient Relations
- Medical Billing
Certification
- CPCT/A - Patient Care Technician/Assistant
Timeline
Patient Access Representative
Lcmc Health
07.2022 - 09.2023
Front Desk Receptionist
Crescent City Vision
06.2021 - Current
Armed Security Guard
L&R Security
04.2019 - 07.2021
Patient Care Tech
New Orleans Career Center
High School Diploma -
Walter L Cohen