Donielle (Donni) Charles
Gardena,CA
Summary
Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.
Overview
24
24
years of professional experience
Work History
Office Manager
Vatan Dental Group
Los Angeles, CA
03.2019 - Current
- Manage office operations and responsible for daily goal being met.
- Coach new hires on company processes while managing employees to achieve maximum production.
- Coordinate special projects and manage schedules.
- Oversee quality control and productivity rates to increase revenue and production times.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
Office Manager
Schnierow Dental Care
Hawthorne, CA
02.1998 - 03.2019
- Managed 36 dentist, dental hygienist along and 200 employees.
- Consult patients and their treatment needs.
- Treatment coordinator
- Worked scheduling dentist to meet our monthly goal.
- Discussed and assisted in completing all financial policies set forth by practice.
- Managed patient and employees complains.
- Follow-up tracing and denied insurance claims.
- Presented case presentations/ treatment planning.
- Responsible for billing insurance companies, input charges and payments.
- Responsible for insurance aging and A/R report.
- Marketing "Public Relations", including health/employers health fairs.
- Responsible for computer upgrading and computer system.
- Chart auditing
- Oversaw office remodeling per owners direction.
- Back-up payroll department/ human resource.
- Coordinated/managed very busy/fast pace office,
Education
Associate of Arts -
Los Angeles Harbor College
Wilmington, CA05.2002
Skills
- Report Preparation and Analysis
- Team Management
- Office Management
- Multitasking abilities
- Outstanding people skills
- Customer service
- Marketing skills
- Motivated Team Player/ problem solver
Hobbies
Running, cycling, hiking. I do some form of exercise daily to stay healthy; Mind, Body and Spirit
Timeline
Office Manager
Vatan Dental Group
03.2019 - Current
Office Manager
Schnierow Dental Care
02.1998 - 03.2019
Associate of Arts -
Los Angeles Harbor College
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