Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Donna Clemann

La Salle

Summary

Dynamic Administrative Assistant with proven expertise at carparts.com in data entry and customer service. Successfully streamlined communication processes, enhancing response efficiency. Adept at compiling comprehensive reports and conducting in-depth research, contributing to informed decision-making. Recognized for effective problem-solving and professional communication skills, ensuring customer satisfaction and operational excellence.

Overview

24
24
years of professional experience

Work History

Administrative Assistant

carparts.com
La Salle
03.2001 - 06.2025
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Entered data into spreadsheets using Microsoft Excel or other similar programs.
  • Answered questions from customers regarding products and services offered by the company.
  • Managed database systems containing customer contact information.
  • Directed customer inquiries to appropriate department personnel.
  • Compiled data from various sources into organized reports for review by management team.
  • Conducted research on various topics as requested by management.

Education

GED -

ICC
East Peoria, IL
06-1982

Skills

  • Data entry
  • Customer service
  • Report compilation
  • Effective communication
  • Problem solving
  • Professional communication
  • Phone call answering
  • Back office operations

Affiliations

I am an avid gardener and plant person. I enjoy the outdoors and spend a lot of time outside. I also enjoy reading. My favorite is spending time with my grandkids and family.

Timeline

Administrative Assistant

carparts.com
03.2001 - 06.2025

GED -

ICC

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