Donna Fitchett
Exmore ,Virginia
Summary
Accomplished Operations Manager with a proven track record at Truist, adept in cash handling and management, and staff training and development. Elevated client service standards across four branches, ensuring teams surpassed Internal Control Audits. Former Teller Supervisor at Branch Banking and Truist Company, showcasing exceptional customer engagement and professionalism.
Overview
6
6
years of professional experience
Work History
Teller Supervisor
Branch Banking and Trust Company
Started as a part time teller in March 1985 and moved to a teller supervisor til the Operations position came available.
Operations Manager
Truist
01.2019 - Current
Maintain four branches, two on the Eastern Shore and two in Virginia Beach. Prepare the branch the knowledge of safety, cash handling, client service, and preparation to ensure the teams are equipped with the knowledge to pass Internal Control Audits.
Education
Criminal Justice
Old Dominion University
Norfolk, VACriminal Justice
Elon University
Elon, NCHigh School Diploma -
Broadwater Academy
Exmore, VA06.1982
Skills
Cash handling and management
Timeline
Operations Manager
Truist
01.2019 - Current
Teller Supervisor
Branch Banking and Trust Company
Criminal Justice
Old Dominion University
Criminal Justice
Elon University
High School Diploma -
Broadwater Academy
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