Donna Maradiaga
Des Moines,IA
Summary
Dependable Job Title serving diverse needs of patients through active communication and responsive engagement with healthcare services and policymakers. Skilled at analyzing case files and databases to speed up inquiry response times and guide information through appropriate personnel channels. Maintains highest standards of ethics, professionalism and regulatory compliance to ease common stressors and de-escalate potential conflicts.
Overview
2
2
years of professional experience
Work History
Patient Access Representative
MercyOne Des Moines Medical Center
11.2021 - Current
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
- Stayed calm under pressure to and successfully dealt with difficult situations.
- Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.
Education
Licensed Cosmetologist - Cosmetology Education
La James International College of Cosmetology
Des Moines12.1995
Skills
- 50 WPM Typing Speed
- Hospital Security
- Billing Issue Resolution and Support
- Appointment Confirmation
Timeline
Patient Access Representative
MercyOne Des Moines Medical Center
11.2021 - Current
Licensed Cosmetologist - Cosmetology Education
La James International College of Cosmetology