Donna Marie Marconi
Henderson,NV
Summary
Proven track record in enhancing customer satisfaction and streamlining service processes at 46 East South Storage, showcasing exceptional customer service and organizational skills. Leveraged expertise in customer relations and efficient problem-solving to elevate client experiences and foster strong relationships. Demonstrated ability to exceed sales goals, ensuring a positive company image.
Overview
2
2
years of professional experience
Work History
Customer Service
46 East South Storage
02.2022 - 06.2023
- Delivered superior customer service by responding to inquiries and complaints.
- Streamlined customer service processes for improved efficiency and response times.
- Strengthened client relationships through exceptional customer service and prompt followups.
- Gained and maintained department product knowledge to facilitate customer service.
- Provided exceptional customer service, resolving patient issues promptly and courteously.
Receptionist
SkyRiver RV Center
01.2021 - 04.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Education
Associate of Arts - Business Administration And Management
Contra Costa College
San Pablo, CA06.1984
Skills
- Effective customer service
- Exceptional customer service
- Sales and Customer Service
- Customer service skills
Timeline
Customer Service
46 East South Storage
02.2022 - 06.2023
Receptionist
SkyRiver RV Center
01.2021 - 04.2022
Associate of Arts - Business Administration And Management
Contra Costa College