Dora Cantu
Harlingen
Summary
Dynamic property management professional with a proven track record at Impact Properties, excelling in tenant relations and property upkeep. Expert in property inspections and payment collection, I prioritize customer service, ensuring swift dispute resolution. My leadership as a Supervisor at ACT highlights my ability to navigate complex service needs, showcasing my hard and soft skills in a high-stakes environment.
Overview
2025
2025
years of professional experience
Work History
Property Manager
Impact Properties Property Management
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
Supervisor
ACT
Service Navigator facilitates scheduling and benefits-related needs.
Customer Service Representative
UnitedHealthcare
02.2013 - Current
Service Navigator facilitates scheduling and benefits-related needs.
Education
Harlingen High School
Harlingen, TXSkills
- Property management
- Payment collection
- Property inspections
- Customer service-focused
Timeline
Customer Service Representative
UnitedHealthcare
02.2013 - Current
Property Manager
Impact Properties Property Management
Supervisor
ACT
Harlingen High School
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