Doreen Edwards
ROCHESTER, NY,NY
Summary
Quality focused Store Manager skilled at providing employees clear guidelines and targeted goals to drive sustained revenue growth, team efficiency and customer loyalty. Knowledgeable about recruiting, hiring, training and motivating qualified teams to meet and exceed objectives. Motivational leader, strategic planner and analytical problem solver with demonstrated record of retail success.
Overview
33
33
years of professional experience
Work History
Store Manager
Cloverkey
Rochester, NY
10.2023 - Current
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Organized promotional events to increase product awareness.
- Planned special promotions or discounts based on market trends.
- Managed daily banking activities such as deposits and withdrawals.
Store Manager's Assistant
The Paper Store
Rochester, NY
03.2023 - 10.2023
- Oversaw the daily operations of the store, including inventory management, staff scheduling, and cash handling.
- Participated in weekly team meetings with Store Manager to discuss progress towards goals.
- Trained new employees on proper operational procedures related to stocking shelves, customer service protocols.
Store Manager
Cititrends
Rochester, NY
10.2021 - 03.2023
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Recruited, trained and supervised new employees.
- Managed daily banking activities such as deposits and withdrawals.
Store Manager's Assistant
Big Lots
Rochester, NY
11.2009 - 10.2021
- Oversaw the daily operations of the store, including inventory management, staff scheduling, and cash handling.
- Oversaw aspects of maintenance, inventory, and daily activity management.
Store Manager
Dollar Tree
Rochester, NY
01.2009 - 03.2010
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Recruited, trained and supervised new employees.
- Established customer service standards and monitored staff compliance.
Loss Prevention Manager
BJ's Wholesale
Rochester, NY
11.1991 - 05.2008
- Trained new employees on company security protocols and safety regulations.
- Served as liaison between corporate office, law enforcement agencies, and local businesses in order to prevent theft activities.
Education
Bachelor of Arts - English Literature
SUNY Geneseo
Geneseo, NY12-1986
Associate of Arts - Liberal Arts and General Studies
SUNY Monroe Community College
Rochester, NY05-1984
Skills
- Team Development
- Talent Recruitment
- Retail Inventory Management
- Payroll Management
- Store Merchandising
- Loss Prevention
- Operations Management
Timeline
Store Manager
Cloverkey
10.2023 - Current
Store Manager's Assistant
The Paper Store
03.2023 - 10.2023
Store Manager
Cititrends
10.2021 - 03.2023
Store Manager's Assistant
Big Lots
11.2009 - 10.2021
Store Manager
Dollar Tree
01.2009 - 03.2010
Loss Prevention Manager
BJ's Wholesale
11.1991 - 05.2008
Bachelor of Arts - English Literature
SUNY Geneseo
Associate of Arts - Liberal Arts and General Studies
SUNY Monroe Community College
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