Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

DOUG SLOAN

WINCHESTER,Virginia

Summary

Proven leader in mortgage lending with a track record of surpassing sales targets and enhancing customer satisfaction at Capital First Mortgage. Skilled in loan origination and credit analysis, adept at pipeline management, and known for exceptional problem-solving abilities. Achieved zero audit findings through rigorous adherence to regulations, demonstrating both hard and soft skills essential for advancing organizational goals. Organized Mortgage Loan Officer with [Number] years of experience in [Area of Expertise]. Extensive real estate knowledge and success in client education. Adept at mathematical accuracy and following financial regulations.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Senior Mortgage Loan Originator

Capital First Mortgage
09.2023 - Current
  • Consistently met or exceeded sales targets through diligent prospecting and follow-up activities with prospective borrowers.
  • Collaborated with underwriters to expedite loan approvals and resolve any issues or discrepancies during the review process.
  • Delivered informative presentations at community events to promote awareness of available mortgage products and services offered by the company.
  • Streamlined the mortgage application process for increased efficiency and customer satisfaction.

Senior Mortgage Loan Originator

CBM Mortgage
02.2019 - 09.2023
  • Consistently met or exceeded sales targets through diligent prospecting and follow-up activities with prospective borrowers.
  • Enhanced the company''s reputation for excellent customer service by promptly addressing client concerns and providing knowledgeable guidance throughout the loan process.

Senior Mortgage Loan Originator

Homespire Mortgage
01.2018 - 02.2019
  • Consistently met or exceeded sales targets through diligent prospecting and follow-up activities with prospective borrowers.
  • Collaborated with underwriters to expedite loan approvals and resolve any issues or discrepancies during the review process.
  • Enhanced the company''s reputation for excellent customer service by promptly addressing client concerns and providing knowledgeable guidance throughout the loan process.

Senior Mortgage Loan Originator

Movement Mortgage
01.2017 - 01.2018
  • Consistently met or exceeded sales targets through diligent prospecting and follow-up activities with prospective borrowers.
  • Collaborated with underwriters to expedite loan approvals and resolve any issues or discrepancies during the review process.
  • Delivered informative presentations at community events to promote awareness of available mortgage products and services offered by the company.
  • Enhanced the company''s reputation for excellent customer service by promptly addressing client concerns and providing knowledgeable guidance throughout the loan process.

Senior Mortgage Loan Originator/Senior Branch Manager

ALCOVA Mortgage
09.2008 - 01.2017
  • Maintained up-to-date knowledge of industry regulations and compliance requirements, resulting in zero audit findings.
  • Enhanced the company''s reputation for excellent customer service by promptly addressing client concerns and providing knowledgeable guidance throughout the loan process.
  • Continuously improved personal knowledge of industry trends, legislative changes, and competitor offerings to maintain a competitive edge in the marketplace.
  • Increased client retention rates by providing exceptional post-closing support and fostering long-term relationships with borrowers.

President

Residential Mortgage Group
02.2004 - 08.2008
  • Hired and managed employees to maximize productivity while training staff on best practices and protocols.
  • Increased customer satisfaction through continuous improvement initiatives and excellent customer service.
  • Managed crisis situations effectively while minimizing disruption to daily operations.
  • Enhanced company performance by implementing strategic plans and overseeing daily operations.

Education

Bachelor of Science - Business Administration/Economics

Bridgewater College
Bridgewater, VA
05.1981

Skills

  • Loan origination expertise
  • Documentation Review
  • Market awareness
  • Credit analysis
  • Pipeline Management
  • Underwriting knowledge
  • Residential mortgage lending regulations

Certification

  • Licensed Loan Originator - Virginia and West Virginia

Timeline

Senior Mortgage Loan Originator

Capital First Mortgage
09.2023 - Current

Senior Mortgage Loan Originator

CBM Mortgage
02.2019 - 09.2023

Senior Mortgage Loan Originator

Homespire Mortgage
01.2018 - 02.2019

Senior Mortgage Loan Originator

Movement Mortgage
01.2017 - 01.2018

Senior Mortgage Loan Originator/Senior Branch Manager

ALCOVA Mortgage
09.2008 - 01.2017

President

Residential Mortgage Group
02.2004 - 08.2008

Bachelor of Science - Business Administration/Economics

Bridgewater College
DOUG SLOAN