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Associate Principal Engineer

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I have been in the automotive industry for over 17 years having worked both the back end and front end of the shop. I come with a wealth of experience in the field. I work well with others and am able to adapt and adjust accordingly. I am very motivated, with honesty and integrity in priority.

With a proven track record at Acura Mitsubishi of Boardman, I excel in enhancing customer satisfaction and retention through expert service advising and effective complaint resolution. Leveraging technical knowledge and strong relationship-building skills, I consistently exceed revenue targets by promoting key services, evidenced by a significant increase in positive referrals.

Dedicated Automotive Service Advisor with proven skills in customer relationship management and conflict resolution. Committed to enhancing customer satisfaction through effective communication and proactive problem-solving.

Communicative and team player oriented with skills in coaching and task delegation. Polished in overseeing employee performance and guiding and motivating new talent. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Driven professional with a proven track record of transforming a $250,000 territory into a 2.5 million dollar success for EIS Brake Division of Standard Motor Products. Excelled in customer education and relationship building, leveraging technical knowledge and excellent communication to exceed sales targets and enhance customer satisfaction. Demonstrated exceptional complaint handling and organizational skills, contributing to significant revenue growth and client retention.

Drake Newland

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Automotive Service Advisor

Car Wash Attendant

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Associate Of Science - Applied Psychology

High School Deploma - General Education

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Automotive Service Advisor

Car Wash Attendant

Associate Of Science - Applied Psychology

High School Deploma - General Education

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