Drea-Marie Tonroy
Jennifer Cox
Tyler,TX
3
years of professional experience
Dynamic, customer-focused professional with extensive expertise in service delivery and schedule management. Proven skills in product merchandising and point-of-sale systems, along with a strong ability to identify customer needs and provide tailored solutions. Committed to learning and enhancing customer satisfaction through effective communication and engagement. Great at building lasting relationships that foster loyalty and repeat business.
Work History
Retail Sales Associate
2 Months- Greeted customers and helped with product questions, selections, and purchases.
- Assisted customers with product selection, sizing, and purchase decisions
- Processed sales transactions accurately using point-of-sale systems
- Resolved customer concerns promptly to support positive shopping experiences
- Restocked merchandise and maintained organized, visually appealing displays
- Monitored inventory levels and reported low-stock items for replenishment
- Supported opening and closing procedures, including cash register balancing
- Kept sales floor clean, safe, and ready for daily customer traffic
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
Babysitter
9 Months- Supervised children during playtime and activities, ensuring a safe and engaging environment.
- Managed daily routines, including nap times and bedtime preparations for children.
- Cared for children of various ages and assisted with feeding, dressing and daily activities.
- Supervised children in a safe environment while parents were away.
- Responsibly watched children while parents were out.
- Assisted with homework and educational activities to support learning development.
- Cultivated a positive atmosphere by being patient and understanding, enhancing children's comfort and emotional well-being.
Barista
9 Months- Provided excellent customer service by engaging with patrons and taking orders.
- Ensured cleanliness and organization of workspace and equipment to promote safety and efficiency.
- Prepared high-quality coffee beverages following standard recipes and techniques.
- Operated espresso machines and grinders for consistent quality in beverage preparation.
- Assisted in inventory management by restocking supplies during shifts.
- Processed cash transactions accurately, enhancing customer experience during payment.
- Assisted in inventory management by restocking supplies as needed during shifts.
- Handled cash transactions accurately while processing customer payments.
Education
Some College (No Degree) - Public Relations
- 3.5 GPA
- Member of OU Kappa Kappa Gamma
- Dean's List Spring Semester 2026
- Honor Roll Spring Semester 2026
- Scholarship Recipient
- Study Abroad: Barcelona, Spain, Sports Journalism
Skills
Retail sales
Customer service
Sales promotions
Customer assistance
Product knowledge
Product demonstrations
Stocking and receiving
Customer satisfaction
Schedule flexibility
Teamwork
Collaboration
Event planning
Social media marketing
Reading and storytelling
Retail presentation
Inventory control
Stocking and receiving
Accomplishments
- President's Honor Roll at the University of Oklahoma for the distinction of achieving a 4.0 grade point average for the 2026 Spring Semester
- Being named to the Gaylord College of Journalism and Mass Communication Dean's Honor Roll for the 2026 Spring Semester
Timeline
Retail Sales Associate
Jennifer Cox
08.2026 - CurrentRead More
Babysitter
Family
08.2024 - 05.2025Read More
Barista
The Cabin
08.2023 - 05.2024Read More
The University of Oklahoma
Some College (No Degree) from Public Relations
Read More