Summary
Overview
Work History
Education
Skills
Timeline
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Drew Allen

Chicago,IL

Summary

Detail-oriented operations professional with a proven track record of optimizing processes, managing workflows, and improving efficiency across fast-paced environments. Experienced in coordinating cross-functional teams, streamlining systems, and resolving complex issues to ensure seamless day-to-day operations. Demonstrated ability to analyze business needs, implement structured solutions, and maintain high levels of accuracy and organization in both client-facing and back-end roles.

Brings a strong foundation in data analysis, process improvement, and stakeholder communication, with experience supporting high-volume pipelines, managing CRM systems, and handling sensitive data. Adept at prioritizing tasks, meeting tight deadlines, and enhancing operational performance through continuous improvement initiatives. Known for a proactive approach to problem-solving, adaptability in dynamic environments, and the ability to translate business needs into efficient, scalable processes.

Overview

5
5
years of professional experience

Work History

Business Development Representative

RXO Logistics
Chicago, Illinois
09.2025 - Current
  • Prospect and generate new business opportunities within the transportation and supply chain industry through cold calling, email outreach, and social selling.
  • Accelerated sales cycle by proactively addressing shipper pain points and aligning solutions with market conditions
  • Developed and managed pipeline of small to mid-sized shippers, delivering consistent service and effective problem resolution.
  • Coordinated with cross-functional teams to design and implement tailored logistics solutions.
  • Streamlined CRM system to enhance tracking of leads and client interactions.

Sales Professional

ARLINGTON HEIGHTS FORD
Arlington Heights, USA
04.2024 - 09.2025
  • Developed and implemented sales strategies to increase the customer base and boost revenue, while consistently surpassing sales quotas.
  • Developed and maintained relationships with new and existing clients to increase sales revenue.
  • Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
  • Listened to customer needs to identify and recommend best products and services.
  • Presented persuasive arguments to close deals quickly while maintaining high profit margins for the dealership.
  • Generated $3.6 million in revenue for the dealership in the first year.

Account Representative

VINCE CLARK STATE FARM
Kankakee, USA
08.2022 - 04.2024
  • Maintained good rapport with customers and internal departments by proactively handling complex customer issues.
  • Greeted and assisted customers to foster positive experiences.
  • Conducted market research to identify new sales opportunities.
  • Provided detailed product demonstrations and presentations to potential and existing clients.

Data Security Analyst

AML RIGHT SOURCE
Remote, USA
11.2020 - 08.2022
  • Coded documents according to the given protocol.
  • Used Excel for mass data entry as well as Overlay for larger documents.
  • Worked with a team and individually to meet the client's needs within the agreed-upon time frame.
  • Conducted record searches and coordinated with other units on procedural problems involving complex cases.

Education

BACHELOR OF SCIENCE - Marketing

Eastern Illinois University
Charleston, IL
05-2020

Ireland/N. Ireland/Scotland Studies Abroad on Cultural Communications

Eastern Illinois University
05-2019

MBA - Business Administration And Management

Eastern Illinois University
Charleston, IL
03-2026

Skills

  • Lead generation
  • Sales strategy
  • Sales forecasting
  • Customer relationship management
  • Account management
  • Pipeline management
  • Market research
  • Product demonstrations
  • Negotiation techniques

Timeline

Business Development Representative

RXO Logistics
09.2025 - Current

Sales Professional

ARLINGTON HEIGHTS FORD
04.2024 - 09.2025

Account Representative

VINCE CLARK STATE FARM
08.2022 - 04.2024

Data Security Analyst

AML RIGHT SOURCE
11.2020 - 08.2022

BACHELOR OF SCIENCE - Marketing

Eastern Illinois University

Ireland/N. Ireland/Scotland Studies Abroad on Cultural Communications

Eastern Illinois University

MBA - Business Administration And Management

Eastern Illinois University
Drew Allen