Overview
Work History
Education
Skills
Custom
Custom
Custom
Timeline
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Reginald Steele

Colonia,NJ

Overview

15
15
years of professional experience

Work History

Service Writer

AJ Jersey
01.2023 - 01.2024
  • Answered questions from customers and service providers
  • Used my knowledge to understand the client's problems and explain their needs to staff for satisfactory service delivery
  • Scheduled appointments, processed orders, monitored deliveries and handled customer complaints.

Assistant Store Manager

Cycle Gear
01.2022 - 01.2023
  • Share responsibility for managing the store's team members and overall success, including holding Sales Associates accountable for meeting sales goals by ensuring that they provide friendly, enthusiastic customer service
  • Maintain a strong sense of product knowledge and provide customers and team members with information on product features and benefits
  • Assist with, and remain knowledgeable in, all store operations, including opening and closing procedures, administering returns/store credit, special-orders, and dividing tasks amongst Sales Associates.

Senior Director

The St. Paul Church
01.2018 - 01.2022
  • Formulated the church's first 501 C3 organization in its 94 years of existence
  • Developed a partnership program with Passaic Housing Authority to offer educational enrichment services to teenage residents of Passaic ages 13 - 18
  • Developing a partnership program with the Passaic Board of Education to provide G.E.D
  • Prep classes for the residents of Passaic who did not finish high school
  • Created two business deals with two neighboring companies who now utilize our property for parking
  • Increased overall revenue by 23%.

Mid-Level Manager

New Hope
01.2016 - 01.2018
  • Served as pulpit staff and executive aid to the senior pastor
  • Headed the intercessory ministry and membership retention staff
  • Served as the church rep for all ecumenical events locally, statewide, and nationally
  • Coordinator of annual Spring, Fall, and Community revivals.

Director

Place of Purpose
01.2013 - 01.2016
  • Developed mission and community-based initiatives for low-income families
  • Created a partnership with several organizations to provide resources for central ward residents of Newark in need of city and county-based detox programs, feeling programs, continuing education, and skilled trade training, job readiness programs, homeless prevention, and re-entry programs.

Director of Music & Fine Arts

Liberty Church
01.2009 - 01.2013
  • Led a staff of ten paid and volunteered participants in the ministry areas of music, media, videography, and liturgical dance
  • Coordinated monthly meetings with servant leaders to enhance and enrich the ministry experiences of those whom they served
  • Coordinated seasonal musicals with the aid of the senior pastor.

Education

Doctor of Ministry - Organizational Leadership

Drew University
Madison, NJ
05.2023

Certification Program - Conflict Resolution -

Cornell University
05.2022

Master of Arts in Religion - Bible and Cultures

Drew University
05.2020

Bachelor of Arts - Interdisciplinary Liberal Arts

The College of New Rochelle
New Rochelle, New York
01.2017

Skills

  • Customer service expertise
  • Strong Organization
  • Relationship Building
  • Problem Resolution
  • Teamwork and Collaboration
  • Customer Relations

Custom

270 McFarlane Rd., apt 165, Colonia, NJ, 07067

Custom

  • Black Caucus, Drew Theological School, Drew University, 2018 - 2020, President, Established the first inter-caucus partnership initiative in the history of the school, Coordinate monthly programs that enrich the overall spiritual and educational experience of the student body and faculty at large, Solicit participation from fellow students within the African Diaspora who aid in our endeavors to display age, gender, sexual oriented, ethnic, and denominational diversity within our caucus
  • Eta Phi Sigma Alumni Chapter of Hudson & Bergen County, Phi Beta Sigma Fraternity, Inc., 2018 - Present, Executive Board Member, Served as chapter Liaison for one year for Sigma-Zeta Relations, Serves as financial secretary for the current year, Served as chapter delegate for state and regional conferences in 2018, Participated in the annual Thanksgiving program for needy families in Hudson County, New Jersey, Involved in the Christmas giveaway for needy families in Hudson County, New Jersey, Participated in the Pan- Hel water distribution initiative for Essex and Union County residents, Served as the point person to the church-based partnerships for our water supply initiative, Serve on the strategic planning team for our chapter 501 C3 initiative

Custom

References are available upon request.

Timeline

Service Writer

AJ Jersey
01.2023 - 01.2024

Assistant Store Manager

Cycle Gear
01.2022 - 01.2023

Senior Director

The St. Paul Church
01.2018 - 01.2022

Mid-Level Manager

New Hope
01.2016 - 01.2018

Director

Place of Purpose
01.2013 - 01.2016

Director of Music & Fine Arts

Liberty Church
01.2009 - 01.2013

Doctor of Ministry - Organizational Leadership

Drew University

Certification Program - Conflict Resolution -

Cornell University

Master of Arts in Religion - Bible and Cultures

Drew University

Bachelor of Arts - Interdisciplinary Liberal Arts

The College of New Rochelle

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Reginald Steele