Dustin Kommes
Spokane Valley
Summary
Dynamic retail professional excelling in customer satisfaction and sales development. Skilled in effective communication and problem-solving, I foster strong customer relationships and drive engagement through tailored solutions by engaging with customers, understanding their needs, and providing tailored solutions to enhance their experience. Known for strong team collaboration, adaptability, and achieving sales goals while maintaining high standards. Skilled in inventory management, product knowledge, and effective communication.
Overview
11
11
years of professional experience
Work History
Retail Sales Consultant
AT&T Mobility
Spokane Valley, WA
11.2021 - 01.2026
- Delivered exceptional customer service by addressing inquiries and resolving issues efficiently.
- Demonstrated product knowledge to assist customers in selecting appropriate devices and plans.
- Managed inventory levels, ensuring accurate stock replenishment and organization on the sales floor.
- Executed promotional campaigns, enhancing customer engagement and driving sales initiatives.
- Enhanced customer loyalty by offering tailored solutions that met individual needs.
- Resolved customer complaints promptly, maintaining a positive brand image.
- Handled cash transactions accurately while adhering to established security procedures.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Participated in promotional events to engage potential customers and showcase store offerings.
- Stayed up-to-date on industry trends to better educate customers on new products and offerings.
- Greeted customers and provided outstanding customer service.
- Developed strong rapport with customers and created positive impression of business.
Retail Sales Associate
Target
Spokane, WA
06.2015 - 10.2021
- Delivered exceptional customer service, enhancing shopping experience and fostering brand loyalty.
- Assisted in merchandise organization, ensuring product availability and visual appeal on sales floor.
- Collaborated with team to execute promotional displays, driving seasonal sales initiatives effectively.
- Trained new associates on store policies and operational procedures, promoting a cohesive work environment.
- Managed inventory levels through regular stock assessments, minimizing discrepancies and optimizing replenishment processes.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
Education
No Degree - General Studies
Spokane Community College
Spokane, WAHigh School Diploma -
Lind-Ritzville High School
Ritzville, WA06-2013
Skills
- Customer satisfaction
- Effective verbal communication
- Technical skills
- Building rapport
- Attention to detail
- Customer relationship management
- Strong organizational abilities
- Sales development
- Time management
- Transaction handling
- Problem-solving
- Professional phone communication
Languages
English
Native or Bilingual
Timeline
Retail Sales Consultant
AT&T Mobility
11.2021 - 01.2026
Retail Sales Associate
Target
06.2015 - 10.2021
No Degree - General Studies
Spokane Community College
High School Diploma -
Lind-Ritzville High School