Dustin Novotny
North Little Rock,AR
Summary
Motivated and driven professional seeking a rewarding career with a secure company. Committed to maximizing organizational profitability and minimizing losses. Dedicated to leveraging skills and expertise to contribute to the success of the company. Aiming to make a positive impact and drive growth through strategic decision-making and effective problem-solving.
Overview
22
22
years of professional experience
Work History
STORE LEADER
Kroger
Little Rock, AR
07.2023 - Current
- -Recruit, train, and supervise store employees
- -Provide feedback, coaching and performance evaluations
- -Improve the overall performance of a store
- -Manage budgets and stock
- -Oversee day-to-day tasks
- -Ensure safety procedures are followed
- -Uphold state and federal rules regarding wages, work hours and equal employment opportunities
- -Set up key performance indicators (KPIs)
Store Manager/Market Leader (10 AR stores)
Tuesday Morning
North Little Rock, AR
12.2020 - 07.2023
- Sales: Driving sales by creating a sales generating environment through the implementation of all corporate sales directives to the market of 10 stores
- Service: Foster a service oriented environment tailored to the unique seeker, and ensuring the guest is always taken care of the right way
- Merchandise: Ensure Merchandising standards and product presentations are second to none, and create that WOW factor
- Leadership: Provide on-going coaching feedback, empowering your team to do what’s right, setting clear expectations and leading by example
- Communication: Set the vision and direction for the store, share information to align your team – help them feel a part of something big
Assistant Store Manager
Walgreen’s
Bentonville, AR
01.2016 - 12.2020
- - Consistently creates a welcoming environment for the customer by greeting and assisting; as well as quickly responding to customer inquiries and needs
- - Demonstrates desired behaviors for staff including driving sales, handling difficult and/or complicated sales, cash management, inventory, and follow-up with customers
- - Assists Store Manager with providing a strong leadership presence and control in store, while ensuring that all customers receive good service and quality merchandise
- - Helps Store Manager in identifying training needs and providing ongoing training opportunities to the team as needed
- - Assists Store Manager in delivering consistent, in the moment, feedback and coaching
- - Ensures company standards are met for store and associate appearance at all times
- - Prioritizes, plans, and adjusts schedules as necessary to maximize sales
- - Ensures all pricing, signage, and displays are correct at all times
- - Receives regular vendor deliveries and stocks sales floor in a timely manner
- - Responsible for controlling inventory stock levels and reordering as necessary within budget
- - Enforces all company policies and procedures, including health, safety, and security
- - Manages and controls shrink
- - Performs all duties as directed by supervisor
Loss Prevention Area Supervisor
Kohl’s
El Paso, TX
10.2013 - 11.2015
- -Conduct internal investigations of dishonesty
- -Conduct surveillance and apprehension of external theft suspects
- -Conduct system tests of alarms
- -Conduct audits/inspections of operational procedures, safety issues, and other shortage control procedures
- -Completes all statistical and incident reports
Asset protection Associate/ Asset Protection Coordinator
Wal-Mart El Paso, TX
El Paso, TX
06.2007 - 01.2013
- -apprehend shoplifters
- -Investigate any possible loss that may occur in Wal-Mart
- -improve deterrence standard for Wal-Mart
- -promote safety throughout the store
- -ensure facility is in OSHA compliance
- -Ensure Hazmat Compliance
Security Guard
Securitas Security El Paso, TX
El Paso, TX
03.2007 - 03.2008
- +Patrol area and observe for anything unusual
- Keep building safe from any type of hazardous situation
Loss Prevention Supervisor of Investigations
Mervyns El Paso, TX
El Paso, TX
07.2003 - 05.2007
- - Increased Apprehensions in the store from 17 to 136
- - Decreased store loss in inventory from 1.97 down to .94
- - Suggested ideas to store to improve deterrence of theft
- - Awarded Chiefs award for help in a case outside of Mervyns which led to an arrest
Education
BA - Criminal Justice
UTEP
El Paso, TX01.2005
Skills
- Store safety
- Store operations
- Team management
- Promotions planning
- Problem-solving
- Friendly and positive
- Retail merchandise quality standards
- Store merchandising
Languages
Spanish
Native or Bilingual
Timeline
STORE LEADER
Kroger
07.2023 - Current
Store Manager/Market Leader (10 AR stores)
Tuesday Morning
12.2020 - 07.2023
Assistant Store Manager
Walgreen’s
01.2016 - 12.2020
Loss Prevention Area Supervisor
Kohl’s
10.2013 - 11.2015
Asset protection Associate/ Asset Protection Coordinator
Wal-Mart El Paso, TX
06.2007 - 01.2013
Security Guard
Securitas Security El Paso, TX
03.2007 - 03.2008
Loss Prevention Supervisor of Investigations
Mervyns El Paso, TX
07.2003 - 05.2007
BA - Criminal Justice
UTEP