Dustin West
Saint Petersburg
Summary
Results-driven professional providing executive support and team leadership in business operations. Extensive experience in office management, accounting, invoicing, and vendor negotiations. Committed to enhancing resource utilization to support scalable operations and improve profitability. Recognized for building strong relationships and fostering team collaboration.
Overview
11
11
years of professional experience
1
1
Certification
Work History
General Manager
Winghouse Bar & Grill
08.2023 - Current
- Directed daily, weekly, and monthly operations to achieve restaurant success.
- Crafted schedules and developed high-performing teams to ensure operational excellence.
- Established ambitious goals for management team to enhance overall performance.
- Managed budgets to align training sessions with labor costs for maximum impact.
- Prioritized employee training to improve customer service standards.
- Fostered a culture of collaboration and shared objectives among staff members.
- Oversaw procurement for breakfast and lunch, ensuring quality supplies.
Bartender/Server
Tate island bar and grill
07.2020 - 08.2023
- Crafted diverse mixed drinks and beverages for bar patrons and restaurant guests, enhancing overall dining experience.
- Ensured cleanliness and organization of bar area to maintain high standards of service and guest satisfaction.
- Recommended food menu items to enhance guest experience.
- Anticipated demand and ensured inventory was well-stocked based on seasonality and local events.
- Led interviewing and training of new staff members, fostering a knowledgeable and efficient team.
Server/Bartender
Sonnys
Alachua
12.2014 - 03.2020
- Displayed enthusiasm and in-depth knowledge of menu items, enhancing guest experience.
- Processed customer orders with accuracy and efficiency, ensuring timely service.
- Resolved guest inquiries and complaints professionally, leading to improved satisfaction.
- Collaborated with hosts, bussers, and kitchen staff to ensure smooth service delivery.
Education
Bachelor of Arts - Interdisciplinary Studies
Keiser University
Tampa, FL05-2017
Associate's degree - Criminal Justice
Keiser University-Ft Lauderdale
Tampa, FL07.2016
Skills
- Restaurant management
- Hospitality management
- Operational oversight
- Financial management
- Inventory control
- Point of sale systems
- Menu development
- Staff training
- Team building strategies
- Customer service and relations
- Financial acumen
- HR management
- Communication skills
- Organizational skills
- Serving and bartending
Certification
- Food Handler Certification
- Driver's License
Accomplishments
Highest In Food And Beverages Sales
Timeline
General Manager
Winghouse Bar & Grill
08.2023 - Current
Bartender/Server
Tate island bar and grill
07.2020 - 08.2023
Server/Bartender
Sonnys
12.2014 - 03.2020
Bachelor of Arts - Interdisciplinary Studies
Keiser University
Associate's degree - Criminal Justice
Keiser University-Ft Lauderdale