Dwanzay Lee
Mesquite,TX
Summary
Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills.
Overview
5
5
years of professional experience
1
1
Certification
1
1
year of post-secondary education
Work History
Certified Pharmacy Technician
Parkland Hospital
Dallas, TX
12.2022 - Current
- Processed prescription orders accurately and efficiently using pharmacy management software.
- Assisted in inventory management, ensuring timely restocking of medications and supplies.
- Educated patients on medication usage, side effects, and interactions to enhance compliance.
- Collaborated with pharmacists to resolve prescription discrepancies and improve patient care.
Certified Pharmacy Technician
Walmart
2827 S Buckner
06.2021 - 12.2022
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
- Communicated directly with doctors offices via telephone, fax, and email.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
- Assisted in preparation, distribution, and storage of pharmaceuticals.
- Counted, measured, and compounded medications following standard procedures.
- Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
Education
North Mesquite High School
Mesquite, TX06.2020
Certificate - HVAC
United Education Institute
Huntington Park, CA 2025.07 - Current
Skills
- Wholesale Ordering
- Prescription Pricing
- FDA Compliance
- Patient Confidentiality
- Equipment Cleaning and Maintenance
- Cash Register Operation
Certification
CPhT - Certified Pharmacy Technician
Timeline
Certificate - HVAC
United Education Institute
2025.07 - Current
Certified Pharmacy Technician
Parkland Hospital
12.2022 - Current
Certified Pharmacy Technician
Walmart
06.2021 - 12.2022
North Mesquite High School