Dwayne Fields
Cleveland,OH
Summary
Results-driven professional with experience in rideshare driving and process assistance. Known for exceptional problem-solving and time management skills, ensuring high safety standards and clean driving practices to enhance customer satisfaction.
Overview
1
1
Language
10
10
years of professional experience
Work History
Rideshare Driver
Lyft
10.2023 - Current
- Navigated complex routes, ensuring timely pickups and drop-offs for passengers.
- Maintained high vehicle cleanliness and safety standards to enhance rider experience.
- Provided exceptional customer service, resolving passenger inquiries and concerns effectively.
- Leveraged GPS technology to optimize driving routes and reduce wait times.
- Monitored local traffic patterns to adjust strategies for efficient rideshare operations.
Process Assistant
Amazon
10.2016 - 10.2021
- Assisted in managing inventory levels and tracking supplies using Amazon's inventory management system.
- Supported daily operations by coordinating schedules and ensuring timely completion of tasks for team members.
- Implemented process improvements that enhanced workflow efficiency within the operational team.
- Provided training to new employees on standard operating procedures and safety protocols.
Education
High School Diploma -
John Adam’s High School
Cleveland, OH06.2014
Skills
- Schedule management
- Excellent navigation
- Customer service
- Punctuality
- Clean driving record
- Time management
- Safe driving
- Cleanliness
- Customer engagement
- Passenger transportation
- Problem-solving
- Safety awareness
- State Driver's license
- Passenger assistance
Languages
French
Native or Bilingual
Timeline
Rideshare Driver
Lyft
10.2023 - Current
Process Assistant
Amazon
10.2016 - 10.2021
High School Diploma -
John Adam’s High School