Dylan Archer
Devils Lake
Summary
Dynamic and dedicated professional with extensive experience in customer service at Hardee's. Proven ability to multitask and collaborate effectively, ensuring high-quality order fulfillment. Skilled in cash handling and maintaining cleanliness, consistently enhancing customer satisfaction through friendly interactions and efficient service. Committed to upholding health and safety standards in fast-paced environments.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
5
5
years of professional experience
Work History
Crew Member
Hardee's
01.2023 - 06.2024
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Cleaned and maintained all areas of restaurant to promote clean image.
Cart Attendant
Walmart
11.2021 - 01.2022
- Cleared parking lot of litter and foreign debris.
- Collected and returned all hand baskets and shopping carts to proper place for new customer use.
- Showcased strong work ethic by completing assigned tasks efficiently and reliably, even during inclement weather conditions.
- Periodically disinfected carts preventing spread of disease.
Quick Lube Technician
Devils Lake Cars
07.2021 - 11.2021
- Kept shop areas neat, clean, and free of safety hazards.
- Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
- Greeted customers and answered questions about oil changes and other services.
- Reduced wait times for customers by streamlining the oil change process and working effectively with team members.
Crew Member
McDonald's
02.2020 - 05.2020
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Provided excellent customer service by greeting customers and meeting quality expectations.
Crew Member
Burger King
05.2019 - 02.2020
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
- Prepared products following restaurant, health, and safety standards and procedures.
- Operated cash register to ring up final bill and process various forms of payment.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
Education
High School Diploma -
DevilsLake High School
Devils Lake, ND05-2021
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Cash handling
- Problem-solving
- Taking orders
- Self-discipline
- Cleaning and sanitizing
- Drive-thru operations
- Food preparation
- Store opening and closing
- Crew leadership
- Valid Driver's license
Timeline
Crew Member
Hardee's
01.2023 - 06.2024
Cart Attendant
Walmart
11.2021 - 01.2022
Quick Lube Technician
Devils Lake Cars
07.2021 - 11.2021
Crew Member
McDonald's
02.2020 - 05.2020
Crew Member
Burger King
05.2019 - 02.2020
High School Diploma -
DevilsLake High School
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