Dylan Bukaske
Green Bay,WI
Summary
Results-oriented Customer Service and Sales Professional with expertise in enhancing customer satisfaction through effective communication and problem-solving. Skilled in guiding clients to tailored solutions and resolving complaints, fostering loyalty and driving business outcomes. Experienced in client education, order management, and issue resolution, with a focus on team performance and operational efficiency.
Overview
6
6
years of professional experience
Work History
Customer Service Sales Representative
CINTAS, Professional Uniform and Facility Services
Green Bay, Wisconsin
08.2025 - 09.2026
- Guided customers in selecting uniform solutions tailored to diverse industry needs.
- Educated clients on product features and benefits to enhance their purchasing experience.
- Resolved customer complaints to enhance satisfaction while upholding company reputation.
- Processed orders and managed account details within the company's order management system.
- Engaged in training sessions to expand product knowledge and refine sales techniques.
Proximity Marketer
Renewal By Anderson
Appleton, Wisconsin
06.2025 - 09.2025
- Achieved top performer status within one month, setting record for most appointments in a single day.
- Engaged potential customers through targeted door-to-door outreach, fostering relationships and generating interest.
- Educated clients on product features and benefits, improving product comprehension and customer satisfaction.
- Demonstrated exceptional communication skills during presentations and discussions.
Machine Operator/Assembler/Maintenance operations
Daktronics
Brookings, SD
11.2022 - 06.2025
- Set up machinery and adjusted settings according to production specifications.
- Operated machinery for production of electronic display products, contributing to timely project completion.
- Collaborated with team members to streamline production flow, meeting deadlines consistently.
- Trained new operators on equipment usage and safety practices, enhancing team competency and safety awareness.
- Documented production processes and maintained accurate records for compliance.
Community Assistant
South Dakota State University
Brookings, SD
01.2021 - 01.2022
- Coordinated tenant meetings and events, enhancing engagement and fostering positive relationships to increase housing satisfaction.
- Facilitated open communication with tenants, proactively resolving questions and complaints to promote a supportive community environment.
- Managed out-of-hours emergencies, addressing maintenance issues and criminal incidents to ensure tenant safety and satisfaction.
Order Pickup Delivery
Menards
Aberdeen, SD
05.2020 - 08.2021
- Managed online orders for customer pickup or delivery, ensuring accurate fulfillment.
- Loaded and secured items in vehicles to ensure safe transport and delivery.
- Executed daily operational tasks with attention to detail.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.
Education
BA - Business Economics & Minor in Marketing
South Dakota State University
Brookings, SDSkills
- Sales techniques
- Product knowledge
- Order management
- Customer Relations
- Dependability and efficiency
- Time management
- Problem-solving
- Communication
Timeline
Customer Service Sales Representative
CINTAS, Professional Uniform and Facility Services
08.2025 - 09.2026
Proximity Marketer
Renewal By Anderson
06.2025 - 09.2025
Machine Operator/Assembler/Maintenance operations
Daktronics
11.2022 - 06.2025
Community Assistant
South Dakota State University
01.2021 - 01.2022
Order Pickup Delivery
Menards
05.2020 - 08.2021
BA - Business Economics & Minor in Marketing
South Dakota State University