Dylan Howe
Burleson
Summary
Detail-oriented Store Manager with a decade of experience in restaurant management, skilled in overseeing operations, driving sales, and supervising staff. Proven track record in developing innovative marketing campaigns that enhance brand visibility and attract a diverse customer base. Expertise in team leadership, training, and performance evaluation, managing a team of 15 employees to maintain high productivity levels and ensure exceptional customer satisfaction. Committed to fostering a positive work environment while consistently achieving operational excellence and business growth.
Overview
13
13
years of professional experience
Work History
Store Manager
Salad and Go
Burleson, TX
02.2024 - 01.2026
- Directed comprehensive store operations, encompassing sales, customer service, inventory management, and staff supervision.
- Designed and implemented strategic marketing campaigns aimed at boosting brand awareness and attracting new clientele.
- Conducted performance evaluations and provided targeted coaching for a team of 15 employees to optimize operational efficiency and maintain customer satisfaction.
- Implemented and enforced compliance with company policies and safety regulations to maintain operational integrity.
- Conducted team meetings to align on goals, review performance metrics, and enhance workplace morale.
- Created and implemented employee schedules to meet operational demands while controlling labor costs within budgetary limits.
- Forged strong relationships with community organizations through sponsorships, elevating brand presence in the local market.
- Facilitated collaboration with regional managers to enhance strategic planning efforts for product launches and marketing events.
- Facilitated performance evaluations for team members to enhance individual development and drive overall productivity.
Shift Leader
Salad and Go
Burleson, TX
09.2022 - 02.2024
- Assisted in the management of daily operations, ensuring smooth and efficient workflow
- Conducted regular inventory checks to maintain accurate stock levels and minimize loss due to shrinkage
- Resolved customer complaints or concerns promptly, ensuring high levels of customer service at all times
- Managed cash handling procedures, including opening/closing registers, preparing deposits, and reconciling discrepancies
- Ensured compliance with health & safety regulations by conducting regular inspections and implementing corrective actions when necessary
- Utilized POS systems effectively to process orders accurately while maintaining a high level of efficiency
Assistant Manager
Domino's Pizza
Crowley, TX
07.2020 - 09.2022
- Assisted in the management of daily operations, ensuring smooth and efficient workflow
- Collaborated with the manager to develop strategies for achieving sales targets and improving customer satisfaction
- Conducted regular inventory checks to maintain accurate stock levels and minimize loss due to shrinkage
- Assumed managerial responsibilities in the absence of the manager, overseeing all aspects of operations
- Assisted in the recruitment, selection, and onboarding of new employees, ensuring a smooth transition into the team
Assistant General Manager
Whataburger
Alvarado, TX
06.2018 - 06.2020
- Led cross-functional teams in executing special projects or initiatives aimed at improving operational efficiency or customer satisfaction
- Ensured compliance with company policies, procedures, and regulatory requirements across all departments
- Resolved escalated customer complaints promptly by addressing concerns professionally and finding suitable solutions
Shift Manager
Burger King
Grandview, TX
10.2017 - 03.2018
- Conducted regular inventory checks to maintain accurate stock levels and minimize loss due to shrinkage
- Collaborated with the management team to develop and implement operational policies and procedures
- Ensured compliance with health & safety regulations by conducting regular inspections and implementing corrective actions when necessary
Team Leader
Whataburger
Grand Prairie, TX
09.2016 - 10.2017
- Monitored team performance and provided regular feedback to drive continuous improvement
- Collaborated with cross-functional teams to identify process improvements and implement best practices
- Served as a liaison between upper management and the team, effectively communicating goals, objectives, and expectations
Math Tutor
Eastfield Community College
Mesquite, TX
10.2012 - 05.2016
- Provided one-on-one math tutoring to students of various grade levels, helping them improve their understanding and performance in math
- Utilized a variety of teaching methods and resources to explain complex mathematical concepts in a clear and concise manner
- Supported struggling learners by breaking down difficult concepts into manageable steps, ensuring they grasp foundational principles before moving forward
Education
Some College - Math
Eastfield College
Mesquite, TX05.2014
Skills
- Payroll
- Restaurant Management
- Management
- Tutoring
- Restaurant Experience
- Shift Management
- Kitchen Management Experience
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
Timeline
Store Manager
Salad and Go
02.2024 - 01.2026
Shift Leader
Salad and Go
09.2022 - 02.2024
Assistant Manager
Domino's Pizza
07.2020 - 09.2022
Assistant General Manager
Whataburger
06.2018 - 06.2020
Shift Manager
Burger King
10.2017 - 03.2018
Team Leader
Whataburger
09.2016 - 10.2017
Math Tutor
Eastfield Community College
10.2012 - 05.2016
Some College - Math
Eastfield College