Results-driven manager with expertise in team collaboration, operational efficiency, and problem-solving. Proven ability to enhance team performance and streamline processes, delivering measurable improvements in workflow and customer satisfaction.
Overview
15
15
years of professional experience
Work History
Manager
Tintworld
Grapevine, Texas
08.2012 - Current
Managed daily operations for automotive styling and accessory installations.
Led team meetings to align goals and improve workflow efficiency.
Monitored staff performance and addressed issues.
Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Service Engineer
Benchmark Hospitality
Trophy Club, TX
02.2011 - 08.2012
Installed and maintained hotel equipment to ensure optimal performance.
Responded to guest inquiries regarding technical issues and provided solutions.
Resolved customer service requests within the given time frame.
Diagnosed equipment malfunctions and completed repairs to restore equipment and maintain uptime.