Dyllan Sifuentes
Madison Heights,MI
Summary
Positive and upbeat professional makes guests feel welcome while balancing diverse business requirements. Maintains well-stocked, organized stations ready for any need. Exceeds customer expectations by providing friendly, prompt and attentive service tailored to customer's preferences.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Host
Bloomin' Brands
Madison Heights, Michigan
05.2023 - Current
- Greet guests, and provide warm welcomes upon arrival.
- Answer phone calls, and address customer inquiries promptly.
- Perform administrative duties, such as filing documents, and taking messages.
- Inform patrons of the establishment's specials and promotions.
- Contribute to team efforts by accomplishing related tasks, as needed.
- Provide customers with personable service, and leave positive impressions on guests.
- Train new employees on the position, and explain workplace flow and intricacies.
Assistant
O.C.Declutter Soultions
Royal Oak, Michigan
02.2023 - Current
- Support in tax preparation efforts by gathering necessary documentation.
- Assist in the preparation of quarterly financial statements and management accounts.
- Review general ledger entries for accuracy and completeness.
- Prepare accurate financial statements in compliance with accounting principles.
Education
High School Diploma -
Royal Oak High School
Royal Oak05-2024
Skills
- Customer service and relations
- Microsoft programs
- Data entry accuracy
- Training and development
- Multi-phone line systems
- Suggestive selling
Certification
- Certified trainer for my position with Bloomin' Brands for 2 years.
Timeline
Host
Bloomin' Brands
05.2023 - Current
Assistant
O.C.Declutter Soultions
02.2023 - Current
High School Diploma -
Royal Oak High School