Dynacia Matthews
Stockbridge,GEORGIA
Summary
Seeking a professional work environment that provides me the opportunity show my ability in leading a while earning trust and breeding inclusivity.
Overview
6
6
years of professional experience
Work History
Department Supervisor
Home Depot
02.2022 - Current
- Enhanced department efficiency by streamlining processes and implementing new strategies.
- Increased customer satisfaction by addressing concerns promptly and implementing improvements based on feedback.
- Collaborated with other departments to improve interdepartmental communication, promoting a cohesive organizational culture focused on achieving common goals.
- Conducted performance evaluations for employees, providing constructive feedback and identifying opportunities for growth or improvement.
- Managed team of 20-25 employees, delegated tasks and held each employee accountable for completing assignments.
General Office Associate
Home Depot
06.2018 - Current
- Work with multiple computer systems to generate operational reports and procedures for unloading inbound trailers.
- Schedule and coordinate efficient distribution of products to satisfy vendor demand, analyze, revise shipment plans as required, and work cross-functionality to ensure vendor satisfaction and accuracy of shipment records.
- Responsible for assigning product to trucks according to length and purpose of trip, freight requirements, and user preference
- Investigate overdue vehicles, confer leadership to expedite or locate missing, misrouted, delayed, or damaged product, and compare/verify identifying information or shipping records on incoming or outgoing shipments with bills of landing, invoices, orders or other records.
- Perform required Inbound/Outbound duties in support of a particular functional area within the RLC.
- Responsible for ensuring prompt, efficient and accurate handling of inventory as well as developing and implementing daily team goals.
- Guides associates in daily operations, and monitors to ensure a high degree of productivity, safety, service, and quality.
Security Officer
Reel Security Corps
08.2019 - 05.2022
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Supported event planning teams by providing input on necessary security arrangements during special functions or high-profile meetings.
- Patrolled and monitored premises in company and personal vehicle.
Education
High School Diploma -
Mount Zion High School
Jonesboro, GA05.2018
Skills
- Customer Service
- POS systems operations
- Time Management
- Leadership skills
- Motivating a team to achieve goals
- Decision Making
- Delegation
- Process Management
Timeline
Department Supervisor
Home Depot
02.2022 - Current
Security Officer
Reel Security Corps
08.2019 - 05.2022
General Office Associate
Home Depot
06.2018 - Current
High School Diploma -
Mount Zion High School
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