Elizabeth Baker
Lake Saint Louis,MO
Summary
Motivated individual with strong work ethic and working independently. Strong organizational and team collaboration skills with experience in improving processes.
Overview
6
6
years of professional experience
3
3
years of post-secondary education
Work History
Shift Lead
Bike Stop Cafe
St. Charles, MO
08.2021 - Current
- Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
- Completed store opening and closing procedures and balanced tills.
- Helped store management meet standards of service and quality in daily operations.
Research Intern
Operation Assist
St. Louis, MO
05.2021 - 08.2021
- Validated incoming data to check information accuracy and integrity while independently locating and correcting concerns.
- Planned, modified and executed research techniques, procedures and tests.
- Worked both independently and collaboratively in fast-paced environment.
Teacher's Assistant
Hope Montessori Academy
Lake Saint Louis, MO
08.2018 - 05.2021
- Assisted teachers with instruction and provided clerical support for diverse needs
- Cleaned and organized classrooms, materials and supplies to support maximum efficiency
- Assisted in development screenings to measure students' motor, language, and emotional skills.
Customer Service Associate
Grand Teton Lodge Company
Colter Bay Village, WY
05.2018 - 09.2018
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor
- Counted and balanced cashier drawers
- Trained new team members in cash register operation, stock procedures and customer service.
Social Media Intern
Avenue Of Life
Liberty, MO
01.2018 - 05.2018
- Wrote and uploaded quality posts for client's various social media pages, improving overall traffic
- Constructed editorial calendars to manage content and plan specific and timely marketing campaigns based on event launch dates.
Assistant Historian
William Jewell College
Liberty, MO
08.2016 - 05.2018
- Dug into historical archives, news files and official government records to trace important details about key events
- Compiled, organized and interpreted historical data to understand and report on significance
- Located, conserved and preserved historical artifacts such as records, manuscripts and photographs.
Education
Bachelor of Arts - International Relations
Lindenwood University
Saint Charles, MO 08.2018 - 12.2021
Skills
Client Service
Complaint resolution
Sales and marketing
Administrative support
Verbal and written communication
Timeline
Shift Lead
Bike Stop Cafe
08.2021 - Current
Research Intern
Operation Assist
05.2021 - 08.2021
Bachelor of Arts - International Relations
Lindenwood University
08.2018 - 12.2021
Teacher's Assistant
Hope Montessori Academy
08.2018 - 05.2021
Customer Service Associate
Grand Teton Lodge Company
05.2018 - 09.2018
Social Media Intern
Avenue Of Life
01.2018 - 05.2018
Assistant Historian
William Jewell College
08.2016 - 05.2018